Summer Teller, FLOAT, Fort Wayne, IN (Summer 2027)

1st Source•Fort Wayne, IN

9d•Onsite

About The Position

1st Source Bank offers a summer work opportunity for students interested in pursuing a career in banking. The Summer Teller receives training and on-the-job mentoring in a professional environment while gaining experience in client service. The position provides individualized client service by handling daily transactions, responding to inquiries, and resolving problems in accordance with Bank policies and procedures. The role also supports banking center operations, sales programs, team activities, and community projects. The position is based in Fort Wayne, Indiana, and is for Summer 2027.

Requirements

High school diploma or GED.
Ability to respond to and assist clients with inquiries and problem resolution.
Customer-service and sales orientation.
Careful attention to detail and time-management skills.
Good listening, verbal, and communication skills.
Good PC skills, including the ability to work in a Windows-based system.
Ability to cross-sell bank products and services.
Ability to work evenings and weekends based on banking center needs.
Good organizational skills and ability to work in a team atmosphere.
Ability to protect the confidentiality and privacy of others and company documents and records.
Ability to handle multiple tasks in a fast-paced environment.
Ability to travel to Bank locations as needed.
Ability to sit, stand, and walk; use hands and fingers to operate a keyboard and other office equipment; reach with hands and arms; and talk or hear. Occasionally stoop or kneel and possibly lift or move up to 10 pounds.

Nice To Haves

One or more years of customer or retail service experience.
Cash-handling experience.
Ability to communicate in another language.

Responsibilities

Process financial transactions accurately and efficiently.
Identify client needs, promote products and services, and refer clients to appropriate bank colleagues when needed.
Build client loyalty and relationships, including addressing clients by name.
Deliver exceptional customer service and assist clients with inquiries or problem resolution.
Follow established Bank policies, procedures, guidelines, and applicable laws and regulations.
Participate in retail sales programs to help meet personal and banking center goals.
Participate in team meetings, community projects, and relevant educational programs.
Balance the cash drawer and assist with banking center operational duties, including balancing the ATM and vault and completing end-of-day work.
Maintain regular and predictable attendance.
Complete compliance training related to the position.
Perform other duties as assigned.
Travel to Bank locations as needed for meetings, projects, training, and seminars.