Summer Teller, FLOAT, St. Joseph County, IN (Summer 2027)

1st Source•Notre Dame, IN

About The Position

1st Source Bank offers summer work opportunities for students interested in pursuing a career in banking. The Summer Teller receives training and on-the-job mentoring in a professional environment while gaining experience providing outstanding client service. The role provides individualized service while handling daily transactions, responding to inquiries, and resolving problems in accordance with Bank policies and procedures. This position is a float role serving St. Joseph County, Indiana, for Summer 2027.

Requirements

High school diploma or GED.
Ability to respond to and assist clients with inquiries and problem resolution.
Customer-service and sales orientation.
Careful attention to detail and time-management skills.
Good listening, verbal, and communication skills.
Good PC skills, including the ability to work in a Windows-based system.
Ability to cross-sell Bank products and services.
Ability to work evenings and weekends based on banking center needs.
Good organizational skills and ability to work in a team atmosphere.
Ability to protect the confidentiality and privacy of others and company documents and records.
Ability to handle multiple tasks in a fast-paced environment.
Ability to travel to all locations as needed for meetings, projects, training, seminars, and other activities.

Nice To Haves

One or more years of customer or retail service experience.
Cash-handling experience.
Ability to communicate in another language.

Responsibilities

Process client financial transactions accurately and efficiently.
Identify client needs during business interactions, promote Bank products and services, and refer clients to appropriate colleagues when needed.
Build client loyalty and relationships, including addressing clients by name.
Deliver exceptional customer service to every client.
Follow established Bank policies, procedures, and guidelines, and comply with applicable laws and regulations.
Participate in retail sales programs to help meet personal and banking center goals.
Participate in team meetings, community projects, and relevant educational programs.
Balance the cash drawer and assist the banking center team with operational duties, including balancing the ATM and vault and completing end-of-day work.
Maintain regular and predictable attendance.
Complete compliance training related to the position.
Perform other duties as assigned.