About The Position

1st Source Bank is offering a summer work opportunity for a student interested in pursuing a banking career. The Summer Teller provides individualized client service while processing daily transactions, responding to inquiries, and resolving problems in accordance with Bank policies and procedures. The role includes training and on-the-job mentoring in a professional environment. The position is based in St. Joseph, Michigan, and is for Summer 2027.

Requirements

  • High school diploma or GED required.
  • One or more years of customer or retail service experience preferred.
  • Cash handling experience preferred.
  • Ability to respond to client inquiries and assist with problem resolution.
  • Customer-service and sales orientation.
  • Careful attention to detail and time-management skills.
  • Good listening, verbal, and communication skills.
  • Good PC skills; ability to work in a Windows-based system is essential.
  • Ability to cross-sell bank products and services.
  • Ability to work evenings and weekends based on banking center needs.
  • Good organizational skills and ability to work in a team environment.
  • Ability to protect the confidentiality and privacy of others and company documents and records.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to travel to all locations as needed for meetings, projects, training, and seminars.

Nice To Haves

  • Ability to communicate in another language is a plus.
  • One or more years of customer or retail service experience preferred.
  • Cash handling experience preferred.

Responsibilities

  • Process clients’ financial transactions accurately and efficiently.
  • Identify client needs, promote bank products and services, and refer clients to appropriate colleagues when needed.
  • Build client loyalty and relationships, including addressing clients by name, and deliver exceptional customer service.
  • Follow Bank policies, procedures, and guidelines.
  • Participate in retail sales programs to help meet personal and banking center goals.
  • Participate in team meetings, community projects, and relevant educational programs.
  • Balance the cash drawer and assist the banking center team with operational duties, including balancing the ATM and vault and completing end-of-day work.
  • Maintain regular and predictable attendance.
  • Complete compliance training and understand and comply with applicable laws and regulations.
  • Perform other duties as assigned.
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