Summer Teller, FLOAT, Portage, MI (Summer 2027)

1st Source Bank•Portage, MI

About The Position

1st Source Bank offers summer work opportunities for students interested in pursuing a career in banking. The role provides training and on-the-job mentoring in a professional environment, helping the employee gain experience in client service. The Summer Teller provides individualized client service while handling daily transactions, responding to inquiries, and resolving problems in accordance with Bank policies and procedures.

Requirements

High school diploma or GED.
Ability to respond to and assist clients with inquiries and problem resolution.
Customer-service- and sales-oriented approach.
Careful attention to detail and time management.
Good listening, verbal, and communication skills.
Good PC skills, including the ability to work in a Windows-based system.
Ability to cross-sell bank products and services.
Ability to work evenings and weekends based on banking center needs.
Good organizational skills.
Ability to work in a team environment.
Ability to protect the confidentiality and privacy of others and company documents and records.
Ability to handle multiple tasks in a fast-paced environment.

Nice To Haves

One or more years of customer or retail service experience.
Cash handling experience.
Ability to communicate in another language.

Responsibilities

Process client financial transactions accurately and efficiently.
Identify client needs during business interactions, promote products and services, and refer clients to an appropriate bank colleague when needed.
Build client loyalty and establish client relationships, including addressing each client by name.
Deliver exceptional customer service to every client.
Follow established Bank policies, procedures, and guidelines.
Participate in retail sales programs to help meet personal and banking center goals.
Participate in team meetings, community projects, and relevant educational programs.
Balance the cash drawer and assist the banking center team with operational duties, such as balancing the ATM and vault and completing end-of-day work.
Maintain regular and predictable attendance.
Complete all compliance training related to the position.
Understand and comply with applicable laws and regulations.
Perform other duties as assigned.
Travel to other locations as needed for meetings, projects, training, and seminars.