Summer Teller, FLOAT, Portage, MI (Summer 2027)

1st Source•Portage, MI

6d•Onsite

About The Position

1st Source Bank is offering a summer work opportunity for students interested in pursuing a career in banking. The role provides training and on-the-job mentoring in a professional environment. The Summer Teller provides individualized client service while handling daily transactions, responding to inquiries, and resolving problems in accordance with bank policies and procedures. The position is based in Portage, Michigan, and is identified as FLOAT for Summer 2027. The teller processes transactions, identifies client needs, promotes bank products and services, and refers clients to appropriate colleagues when needed. The role also supports banking-center operations, including balancing cash drawers, ATMs, vaults, and end-of-day work. Regular and predictable attendance and completion of relevant compliance training are essential.

Requirements

High school diploma or GED required.
Ability to respond to and assist clients with inquiries and problem resolution.
Customer-service and sales orientation.
Careful attention to detail and time-management skills.
Good listening, verbal, and communication skills.
Good PC skills, including the ability to work in a Windows-based system.
Ability to cross-sell bank products and services.
Ability to work evenings and weekends based on banking-center needs.
Good organizational skills and ability to work in a team atmosphere.
Ability to protect the confidentiality and privacy of others, as well as company documents and records.
Ability to handle multiple tasks in a fast-paced environment.
Ability to travel to all locations as needed.
Ability to sit, stand, and walk; use hands and fingers to operate a keyboard and other office equipment; reach with hands and arms; and talk or hear. Occasional stooping or kneeling and lifting or moving up to 10 pounds may be required.

Nice To Haves

One or more years of customer-service or retail-service experience preferred.
Cash-handling experience preferred.
Ability to communicate in another language is a plus.

Responsibilities

Process client financial transactions accurately and efficiently.
Identify client needs during business interactions, promote products and services, and refer clients to appropriate bank colleagues when needed.
Build client loyalty and relationships, including addressing clients by name.
Deliver exceptional customer service and assist clients with inquiries and problem resolution.
Follow established bank policies, procedures, guidelines, applicable laws, and regulations.
Participate in retail sales programs to help meet personal and banking-center goals.
Participate in team meetings, community projects, and appropriate educational programs related to the position.
Balance the cash drawer and assist the banking-center team with operational duties, including balancing the ATM, vault, and end-of-day work.
Maintain regular and predictable attendance.
Complete compliance training related to the position.
Perform other duties as assigned.
Travel to bank locations as needed for meetings, projects, training, seminars, and other activities.