Summer Staff Food Retail Team Lead

Mount Hermon Associationorporated•Mount Hermon, CA

14d•Onsite

About The Position

The Summer Staff Food Retail Team Lead provides oversight and leadership to the food retail team and helps ensure guests receive welcoming, seamless, professional service. The role aims to bless and minister to guests and staff in keeping with Mount Hermon Association, Inc.’s (MHA) mission, vision, culture code, and standards of conduct. It is a ministerial position: staff are expected to embody Christian faith in their work, stewardship, relationships, and behavior, and to join gatherings that include prayer, worship, and Bible-centered teaching. The position also helps define, cultivate, and lead MHA’s Christian community, conference programs, and retreats. The Lead oversees and directs Food Retail Associates and acts as supervisor when the Food Retail Manager is unavailable. Work includes guest service and sales support, merchandising and inventory practices, cleaning and food-safety records, cash handling and reconciliation, and the sanitary preparation and quality control of food and drinks at the Coffee Shop and Fountain. The Lead also participates in and facilitates weekly Bible teachings and prayer meetings. The role requires at least one year of college, a food handlers card, a valid driver’s license, and the ability to meet MHA’s driving, conduct, appearance, background-investigation, and work-eligibility requirements. Applicants must be at least 18 because of the onsite community-living requirement. The physical environment includes indoor and outdoor work in varied weather and conditions, with standing, squatting, stooping, twisting, and lifting up to 50 pounds. The position may also be assigned secondary roles.

Requirements

At least one year of college.
Food Handlers card.
Valid driver’s license.
At least 18 years of age due to the onsite community-living requirement.
Ability and willingness to lead by example and serve others.
Ability to remain calm and rational in stressful situations; punctuality and responsibility.
Strong interpersonal skills with people of all ages; observant and attentive.
Excellent communication, problem-solving, and organizational skills.
Ability to articulate the gospel of Jesus Christ as communicated in Scripture and respect MHA’s Christian mission, beliefs, culture code, standards of conduct, and camp guidelines and principles.
Ability to learn to use a cash register and make accurate cash and credit transactions, or experience with a POS system.
General understanding of correct food handling and safe serving techniques.
Agreement to comply with MHA’s driving guidelines for MHA-owned vehicles and personal vehicles used for business purposes.
Adherence to the company dress code and professional standards for grooming and appearance.
Satisfactory completion of a background investigation and ability to provide proof of eligibility to work in the United States.
Ability to work indoors and outdoors in heat, cold, wet or humid, and dry or arid conditions; ability to stand, squat, stoop, twist, and lift up to 50 pounds.
Willingness to join gatherings that include prayer, worship, and Bible-centered teaching.

Nice To Haves

Serve Safe Certificate; the posting also states that a certificate may be obtained.
Previous food, retail, or sales experience.
Cash-handling experience.
Previous supervisory experience.
General accounting skills relating to retail sales.

Responsibilities

Encourage and direct the Food Retail team, lead by example, and act as supervisor when the Food Retail Manager is unavailable.
Communicate professionally and clearly with customers and team members and provide prompt, courteous service.
Identify guest needs and coach team members on suggesting products to improve service and meet sales goals.
Merchandise, stock, rotate, and store products according to standards so they are attractively presented and used in a timely manner.
Complete and coordinate cleaning tasks according to duty rosters and standards; maintain cleanliness and ensure cleaning and food-temperature logs are recorded accurately and on time.
Follow cash-register, inventory-stocking, and recordkeeping guidelines to maintain accurate records and adequate inventory.
Reconcile and deposit daily sales and ensure cash drawers are properly balanced at the end of the day.
Make change daily or as needed to ensure cash drawers have sufficient change.
Ensure food and drink orders are prepared properly and sanitarily, and maintain quality and quantity control at the Coffee Shop and Fountain.
Participate in and facilitate weekly Bible teachings and prayer meetings.
Perform other duties as assigned by the supervisor.
Oversee and direct the work of Food Retail Associates.
Comply with MHA’s employee driving guidelines, mission and conduct principles, dress code, and personal-grooming standards.
Complete a satisfactory background investigation and provide proof of eligibility to work in the United States, or a valid work permit as specified in the posting.