Summer Intern- Human Resources

City of Cleveland Heights•Ohio 44118, OH

1d•Onsite

About The Position

The Human Resources Intern provides administrative and operational support to the Human Resources team while gaining practical experience in municipal HR functions. This position assists with HR compliance, employee support, records management, recruitment activities, and special projects under the guidance of the HR Director and HR Generalist. The intern contributes to the efficient delivery of HR services while maintaining professionalism, confidentiality, and attention to detail.

Requirements

College-level coursework in Human Resources, Business Administration, Psychology, Public Administration, or a related field preferred
Ability to interpret and apply instructions provided in written, oral, diagram, or schedule form
Ability to provide professional and courteous customer service
Ability to maintain accurate records, files, and logs
Ability to compile, organize, and report information and data effectively
Ability to handle confidential and sensitive information with discretion
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Ability to communicate effectively and interact professionally with coworkers, supervisors, employees, and the general public to exchange information and receive work direction
Ability to work independently as well as collaboratively within a team environment
Skill in using computers and Microsoft Office Suite and other related software applications
Strong written, verbal, and interpersonal communication skills
Strong organization and accuracy skills
Strong attention to detail and time management skills

Responsibilities

Organize, maintain, and securely file FMLA and Workers’ Compensation records in accordance with record retention and confidentiality requirements
Assist with onboarding activities for new employees, including preparation of onboarding materials and employee documentation
Document and help improve onboarding procedures and processes
Prepare and organize terminated employee records for retention and storage
Assist in organizing HR storage areas and accurately logging public records and archived files
Support the Payroll System Implementation Team by participating in assigned projects, data organization, testing, and administrative tasks
Demonstrate professionalism and strong interpersonal communication skills when interacting with employees, staff, and external partners
Prioritize assignments and contribute effectively to collaborative team projects and departmental initiatives
Share ideas, information, and process improvement recommendations with team members and supervisors
Schedule, coordinate, and assist with departmental meetings and related administrative activities
Respond to general departmental inquiries and provide administrative support as directed by HR staff
Conduct background research and compile information on various HR-related topics and projects as assigned
Maintain regular attendance, punctuality, and dependability in meeting assigned responsibilities
Perform other related duties and responsibilities of a similar nature or level as assigned