Summer Associate Internship (Instructional Designer)

Navy Federal Credit UnionPensacola, FL
$26 - $47Onsite

About The Position

Are you curious about how people learn, motivated by data, and eager to help improve real learning experiences? Join our team as a Summer Associate Instructional Designer and help us strengthen how we collect, interpret, and apply learner feedback to improve training effectiveness, knowledge transfer, and sustained performance. About Our Team We are a dynamic group of learning professionals, including instructional designers, trainers, content service specialist (technical writers) and learning solution architect, dedicated to unlocking the potential of every team member. Through creative design and strategic learning initiatives, we empower individuals and teams to reach new heights. As part of our mission, we blend technical expertise with the essential power skills everyone needs to succeed. Your Role As a Summer Associate Instructional Designer, you’ll be an essential part of our team for 12 weeks. This opportunity is designed for a student who may be early in their instructional design journey and may not yet have formal coursework in the field. You’ll receive guidance and mentorship while helping us organize feedback inputs, identify patterns, and translate insights into practical recommendations that improve our learning solutions. The Summer Associate Program is a 12-week internship program beginning in May 2026 and ending in August 2026. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.

Requirements

  • Interest in using feedback, surveys, assessments, and other data points to understand learner needs and recommend improvements
  • Able to work with structured information, compare multiple inputs, and identify themes or trends with guidance from the team
  • Strong written communication skills with the ability to summarize information clearly, ask thoughtful questions, and explain findings in a practical way
  • Interest in learning how instructional design models, adult learning principles, and evaluation methods are used to improve training experiences
  • Comfort learning new tools and organizing information; experience with Excel, PowerPoint, Forms, survey tools, LMS platforms, or eLearning tools is helpful but not required

Nice To Haves

  • Formal instructional design coursework is helpful but not required.

Responsibilities

  • Collect and Organize Feedback: Gather learner feedback, assessment results, facilitator observations, and other available data points to help create a clearer picture of the learning experience.
  • Analyze Patterns and Themes: Review feedback to identify common trends, learner pain points, strengths in the current learning experience, and opportunities for improvement.
  • Support Feedback Framework Integration: Help apply our feedback framework to learning curriculum by connecting what learners say, how they perform, and where additional support may be needed.
  • Translate Insights into Improvements: Work with instructional designers, facilitators, and learning leaders to turn feedback findings into actionable recommendations for improving content, delivery, practice activities, assessments, and learner support.
  • Measure Learning Impact: Help evaluate how learning supports knowledge transfer, behavior change, and sustained improvement over time.

Benefits

  • highly competitive pay
  • generous benefits and perks
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