Summer 2027 Internship Program: Business Operations & Project Management - Syracuse, NY

natgridProd • City of Syracuse, NY

3d • $18 - $29 • Onsite

About The Position

National Grid’s Gridtern Program offers currently enrolled college students practical experience in the energy industry. This internship places the intern with a specific team for the summer and includes training and development activities. Applicants may be considered for one or more of the following Syracuse, New York placements: Customer Billing & Collections, Meter Data Services, National Grid Foundation, or NY Safety Policies and Programs.

In Customer Billing & Collections, the intern supports project management and business transformation across Meter-to-Cash processes. Work may include research and analysis, project planning, status reporting, process documentation, risk tracking, and cross-functional coordination, as well as support for strategic initiatives, operational improvements, regulatory and audit activities, and transformation efforts.

In Meter Data Services, the intern supports meter data analysis, system modernization, and operational process improvement. Work may include supporting the transition from the FCS Automated Meter Reading system to Temetra, collecting and analyzing meter data, assisting with meter-reading route optimization, supporting daily FCS meter-read validation, and using SQL, Power BI, Excel, and other Microsoft Office applications for reporting and analysis.

In the National Grid Foundation, the intern supports grantmaking, youth engagement, research, impact measurement, and community investment. Activities may include Youth Advisory Council and Youth Sustainability Summit projects, grant portfolio tracking, nonprofit partner engagement, impact reporting, research, data analysis, presentations, communications, site visits, and stakeholder engagement. Interns may manage projects, develop recommendations, and present work to Foundation leadership and the U.S. Social Impact team.

In NY Safety Policies and Programs, the intern supports safety program administration, process improvement, compliance, and data analysis. Projects may include improving driver qualification document processes, enhancing assurance processes for safety programs, and identifying workflow improvements. The intern works with operational and safety data, collaborates with business partners, and uses Microsoft Excel for reporting, tracking, and process improvement.

The program begins Monday, May 24, 2027. Interns work full-time, 40 hours per week, for the duration of the summer. Applicants must be enrolled as full-time students and continue full-time education through Fall 2027. The hourly wage is based on major, degree type, and class year. The position does not provide visa sponsorship, relocation, housing assistance, or public transportation reimbursement. Interns must reside within National Grid’s listed service-area footprint and within a reasonable commuting distance of their assigned primary office.

Requirements

• Must be available to start Monday, May 24, 2027, and work full-time, 40 hours per week, for the duration of the summer.
• Must be registered as a full-time student and continue education full-time through the Fall 2027 semester.
• Must be pursuing a bachelor’s or master’s degree.
• Must be majoring in Business Administration, Management Information Systems, Data Analytics, Finance, Accounting, Economics, Occupational Safety, Project Management, Public Health, Natural Sciences, Public Policy, Communications, Sustainability, Education, Sociology, Social Work, Political Science, Urban Studies, Community Development, Environmental Science, or a related field.
• Must have accumulated at least 18 credits and be at least 18 years old.
• Must have work authorization that does not now or in the future require visa sponsorship, including CPT or OPT.
• Must reside within National Grid’s stated footprint and within a reasonable commuting distance of the assigned primary office.

Responsibilities

• Support research, analysis, project planning, status reporting, process documentation, risk tracking, and cross-functional coordination for Customer Billing & Collections initiatives.
• Contribute to strategic initiatives, operational improvement programs, regulatory and audit activities, and transformation efforts related to Meter-to-Cash processes.
• Support Meter Data Services projects involving meter data analysis, system modernization, and operational process improvement.
• Assist with the transition from the FCS Automated Meter Reading system to the Temetra platform by collecting, analyzing, and aggregating meter data.
• Collaborate with field operations teams on meter-reading route optimization and support daily FCS meter-read validation and data collection processes.
• Use SQL, Power BI, Excel, and other Microsoft Office applications for reporting, data analysis, and operational decision-making.
• Support Foundation grantmaking, youth engagement, research, impact measurement, and community investment initiatives.
• Assist with Youth Advisory Council and Youth Sustainability Summit activities, grant portfolio tracking, nonprofit partner engagement, and impact reporting.
• Conduct research and analyze data; develop presentations and communications; support site visits, stakeholder engagement, and grantee success stories.
• Manage projects, develop recommendations, and present work to Foundation leadership and the U.S. Social Impact team.
• Support safety program administration, process improvement, compliance, and data analysis initiatives.
• Help improve driver qualification document processes, enhance assurance processes for safety programs, and identify opportunities to streamline workflows.
• Use Microsoft Excel to support safety reporting, tracking, and process improvement.

Benefits

• Hands-on experience applying academic knowledge to meaningful work.
• Opportunity to explore career opportunities and learn about the energy industry.
• Networking opportunities with National Grid professionals.
• Personalized feedback, coaching, and mentorship throughout the internship.
• Training and development activities to build skills and career confidence.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern