Suites Supervisor - Moda Center

Compass Group•Portland, OR

7d•Onsite

About The Position

Levy is proud to be the Food, Beverage, and Retail partner for the Rose Quarter: Home of the Portland Trail Blazers! Diversity of thought and inclusion for all is what drives our success – we invite you to start your Levy journey with us today! We are looking for friendly & energetic individuals who are ready to create memorable moments as a Suites Supervisor. Join our team to be a part of the exciting 2025-2026 NBA season & WNBA season! We at Levy are partnering with the Rose Quarter to create a shared vision of elevated and inclusive hospitality that proudly embodies Portland’s unique food story.

Requirements

Friendly & energetic individual ready to create memorable moments
Comfortable operating in a loud, high-volume atmosphere
Work both independently and with a team; has strong leadership skills to manage and motivate staff (lead by example 😊)
Organized individual with the ability to prioritize tasks, manage time effectively, and handle multiple responsibilities simultaneously without compromising quality
Accuracy in handling data entry and correspondence with high attention to detail
Strong written and verbal communication skills for interacting with suite guests, staff, partnering departments, and management
Competency in Microsoft Office Suite
Familiarity with electronic equipment, such as Point-of-Sale systems
Ability to adapt and learn new technology/programs
Experience in fine dining or a high-volume environment, providing a high level of support and service to both guests and staff required
Maintain excellent attendance and able to work evening/weekend events as scheduled

Nice To Haves

Supervisory experience in high-end food & beverage environment preferred

Responsibilities

Ensure all suites are properly set before guests arrive
Review guest orders and other production needs to oversee and manage daily functions
Supervise suites staff to ensure all systems and tools are being used correctly
Visit guest service areas to assess satisfaction levels
Handle any issues that may arise among staff or guests calmly and professionally
Maintain in-depth knowledge of complete menu and products on hand during event
Assist the Premium Department with administrative work including client invoices and monthly inventory
Assist the Premium Department with creating staff schedules in compliance with Oregon labor laws
Ensure compliance with OLCC alcohol service standards
Maintain cleanliness of service areas and restaurants in compliance with all sanitation and safety requirements
Ensure compliance with Levy standards, policies, and procedures
Pivot between tasks in a dynamic environment (never a dull moment!)
Perform any other duties as assigned