Suites Supervisor - Raymond James Stadium
About The Position
Legends & ASM Global have partnered to redefine excellence in sports, entertainment, and live events. Legends brings a data-driven approach across Global Partnerships, Hospitality, and Merchandise, while ASM Global is a world leader in venue management and live event production. Together, they are committed to building an inclusive, innovative environment where differences drive solutions. This role is part of the Global Hospitality division, which focuses on creating exceptional dining experiences. Legends is the official hospitality partner of Raymond James Stadium, overseeing its food and beverage program, including concessions, suites, and premium areas. The goal is to elevate the fan experience through unparalleled guest service.
Requirements
- High School Diploma.
- Minimum 2 years’ experience in a premium or fine dining establishment supervisory role.
Responsibilities
- Oversee event day operations within an assigned area, including Suite Attendants, Runners, and Dessert Cart.
- Accountable for changes incurred during the day of the event and ensuring attendants are aware of additional requests.
- Ensure all HACCP standards are followed, including food temperatures, product rotation, and sanitation/cleanliness of assigned areas, reporting safety items to the manager.
- Ensure suite attendants and food runners properly prepare suites in a timely manner, with food and beverage set 15 minutes prior to doors.
- Ensure suite attendants receive pre-event paperwork.
- Unlock suites prior to staff arriving.
- Walk specific areas to check final sets.
- Ensure all food presentations meet company standards.
- Ensure suite attendants are held accountable for alcohol services and report company violations.
- Answer guest questions regarding menu, services, billing, etc.
- Ensure all work areas (pantries, suites, coolers) remain clean and stocked.
- Monitor the delivery of beverages, cold, and hot food to suites, ensuring all deliveries are met in a timely manner.
- Be visible in the hallway to assist guests.
- Assist dessert cart attendants and ensure they are working in a timely manner, ensuring at least 3 per dessert cart.
- Be attentive to guests to assist in any issues that may arise.
- Complete closing procedures, collecting completed paperwork (Inventory, CC, Invoices).
- Ensure all liquor cabinets are locked and secure and suites are clean of food and extra paper stock.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
