Suites Supervisor - Raymond James Stadium

Legends Global•Tampa, FL

1d•Onsite

About The Position

The Suites Supervisor is responsible for overseeing the staff and operations of an assigned area. Ensure proper opening and closing procedures are followed as well as correct food and beverage standards are maintained, quality of services, and proper cleanliness and sanitation of areas.

Requirements

High School Diploma.
Minimum 2 year’s experience in a premium or fine dining establishment supervisory role

Responsibilities

Oversee event day operations within an assigned area: Suite Attendants, Runners, and Dessert Cart
Accountable for changes incurred during the day of event, ensure attendants are aware of the additional requests
Ensure all HACCP standards are followed including food temperatures, rotation of product, and sanitation and cleanliness of assigned areas; reports safety items to manager.
Ensures suite attendants and food runners properly prepare suites in a timely manner; food and beverage set 15 minutes prior to doors.
Ensure suite attendants receive pre-event paperwork
Unlock Suites prior to staff arriving
Walks specific area to check final sets
Ensures all food presentations meet company standards
Ensures suite attendants are held accountable for alcohol services and reports company violations
Answers guests questions regarding menu, services, billing, etc
Ensure all work areas (pantries, suites, coolers) remain clean and stocked
Monitor delivery of beverages, cold, and hot food to suites, ensuring all deliveries have been met in a timely manner
Always visible in the hallway to assist our guests
Assist dessert cart attendants and ensure they are working in a timely manner.
Ensure there are at least 3 per dessert cart.
Be attentive to guests to assist in any issues that may arise
Completes closing procedures, collecting completed paperwork (Inventory, CC, Invoices)
Ensure all liquor cabinets are locked and secure and suites are clean of food and extra paper stock.