Suites Operations Supervisor - Raymond James Stadium

ASM Global•Tampa, FL

3d•Onsite

About The Position

Legends & ASM Global, two major companies in sports and entertainment, have partnered to redefine excellence in live events. They offer comprehensive solutions from venue development to hospitality. Legends focuses on a data-driven approach in partnerships, hospitality, merchandise, and attractions, while ASM Global manages over 350 iconic venues worldwide. Their combined organization is dedicated to fostering an inclusive and innovative environment, driven by values of respect, integrity, and accountability. This role is part of the Global Hospitality division, which aims to provide exceptional venue experiences beyond just the event itself, offering creative cuisine and delightful guest services. Specifically, Legends is the official hospitality partner for Raymond James Stadium, overseeing its food and beverage program for concessions, suites, and premium areas. The goal is to elevate the fan experience and make Raymond James Stadium a top NFL venue.

Requirements

Strong organizational and time management skills.
Ability to effectively communicate and relate to all levels within the organization; creates and builds positive and productive relationships.
Ability to respond quickly and effectively to changing trends and circumstances; embraces change and adapts; learns from past mistakes and adjusts accordingly.
Ability to work independently and/or in a team environment.
Strong verbal and written communication skills.
Must be able to obtain food safety certification and TEAM certification (responsible alcohol service).
Must have at least two (2) years working in a fast-paced restaurant.
Must be able to work extended hours due to business requirements including late nights, weekends and holidays.
Must be available for all Tampa Bay Buccaneers Games and all large stadium wide events.
Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
Must have the ability to lift, push, pull approximately 25lbs as well as stand or walk for long periods of time.
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.

Responsibilities

Overseeing the set-up of all pantries and Suites prior to event/game day and maintaining stock on event/game day.
Ensuring beverages, plate ware, packaged food and dry goods are properly maintained and stocked on event/game day.
Collecting an accurate inventory throughout the setup process.
Receiving and transporting specialty food and beverage product on event days.
Ensuring suites, pantry coolers and dry storage areas are stocked for each event/game, while maintaining and adjusting pars as needed.
Ensuring that proper rotation (FIFO) process is followed.
Leading the execution for event/game day cold push, beverage set and crumb drop.
Conducting pre-shift meetings with teams to deliver pertinent information for the event/game.
Maintaining cleanliness of the pantry coolers and dry storage areas, including shelves, walls, floors and drains.
Partnering with the Warehouse Manager on establishing status of product for beverage orders, tracking for delivery dates and understanding specialty product placement.
Adhering to company guidelines for appearance and uniform standards.
Supervising Operations Runners and Beverage expo on event/game day to ensure accuracy of product movement.
Performing other duties as assigned.