Manager, Suites & Catering

DIAMOND BASEBALL HOLDINGS LLC • Springfield, MO

9d • Onsite

About The Position

The Suites & Catering Manager is responsible for effectively and profitably managing premium and catering operations for all baseball and non-baseball events at Route 66 Stadium. The role reports to the Director, Food & Beverage and supports other departments as needed. The Ozarks Springbirds are the Double-A affiliate of the St. Louis Cardinals and are part of Diamond Baseball Holdings, a sports and entertainment company that owns and operates Minor League Baseball clubs and venues. DBH describes its work environment as supportive and team-oriented, with opportunities for professional growth, development, and career advancement.

Requirements

• Previous leadership experience in the food and beverage industry, including large-scale catering and premium operations.
• Strong commitment to delivering an exceptional fan experience.
• Customer-service orientation and ability to interact with all levels of management.
• Strong working knowledge of food and beverage operations, including food safety, sanitation, inventory control, labor management, quality control, and responsible beverage service.
• Excellent written and verbal communication skills, with the ability to collaborate and influence.
• Familiarity with various POS and back-of-house systems and the ability to troubleshoot them.
• Ability to work all Ozark Springbirds home games and non-baseball events.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Hire, train, and manage a team of seasonal employees.
• Maintain a strong presence in all hospitality areas throughout each event.
• Contact clients before events to obtain food and beverage orders and serve as their primary point of contact before, during, and after events.
• Collaborate with the Chef and Director of Food & Beverage to create and execute a premium menu.
• Work with the Director of Food & Beverage to manage labor, food and beverage, operating supplies, smallwares, and other costs within established budgets.
• Ensure equipment is in proper operational condition and cleaned regularly.
• Maintain consistent service, including setup, menu presentation, food quality, and overall event execution.
• Communicate with the front office about attendance in hospitality areas and related updates.
• Perform other related duties and support other departments as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed