Case Manager - Project Link

Hampton-Newport News Community Services Board • Hampton, VA

20h

About The Position

Hampton-Newport News Community Services Board (H-NNCSB) is seeking a compassionate, organized professional to provide case management services to individuals experiencing substance use disorders and co-occurring conditions. The role helps clients access treatment, coordinate services, connect with community resources, and overcome barriers to recovery. H-NNCSB has provided behavioral health services to individuals and families in Hampton and Newport News, Virginia, since 1971.

The position pays an annual salary of $50,604 and follows a Monday–Friday schedule, 8:30 a.m.–5:00 p.m. The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test, and employment reference checks.

Requirements

• Bachelor's degree in Human Services, such as Social Work, Psychology, Sociology, or Counseling.
• One year of experience providing case management services to individuals with substance use disorders or co-occurring mental health and substance use disorders.
• Valid Virginia Driver's License.
• Successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test, and employment reference checks.

Responsibilities

• Assess client needs and eligibility for services.
• Develop service plans and monitor progress.
• Provide case management, crisis intervention, and supportive counseling.
• Coordinate medical, behavioral health, housing, and community services.
• Connect clients with treatment resources and recovery supports.
• Advocate for clients and collaborate with community providers.
• Maintain accurate documentation, case notes, and reports.
• Participate in case reviews and discharge planning.
• Conduct on-site drug screenings for individuals with substance use disorders.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• 11 paid holidays
• Participation in the Virginia Retirement System (VRS)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level