Team Leader, Case Management and Health Link
About The Position
Centerstone is a nonprofit behavioral health system and a trauma-informed organization. The Team Leader, Case Management and Health Link provides direct administrative supervision to a Case Management and Health Link team. The role includes hiring and training staff, conducting monthly chart audits, and reviewing documentation for quality and compliance. The team leader coaches and supports staff in care coordination, health and wellness, documentation practices, and use of the electronic health record system. The position serves Centerstone clinics in Shelbyville and Fayetteville, Tennessee, and requires regular travel between the two locations. The role also supports staff development, strengthens service delivery, and helps community members access compassionate, quality services.
Requirements
- A master's degree in Clinical Psychology, Mental Health Counseling, Social Work, Marriage and Family Therapy, or a specialization in Mental Health Counseling; alternatively, a bachelor's degree in psychology, social work, or a related field with two years of case management experience and one year of supervisory experience may be accepted in lieu of a master's degree.
- Applicants with a master's degree in a related field outside the listed disciplines must have at least 24 graduate-level semester hours in psychology, social work, counseling, or other behavioral health-related coursework.
- For applicants with a master's degree in a related field, relevant coursework and work experience must include clinical treatment and treatment planning, appraisal and assessment of mental disorders, psychopathology, and use of the DSM for diagnostic purposes within a clinical internship or practicum in a behavioral health setting.
- Three years of experience in the mental health field as a direct provider of services.
- Effectively communicate in writing, verbally, in person, and virtually.
- Work effectively as part of a team and be self-motivated.
- Manage priorities and deadlines effectively.
- Demonstrate strong planning, organizational, and management skills.
- Demonstrate professional skills, ethics, and behavior.
Nice To Haves
- A license in the respective discipline is preferred.
Responsibilities
- Provide direct administrative supervision to the Case Management and Health Link team.
- Hire and train staff.
- Conduct monthly chart audits and review documentation for quality and compliance.
- Coach and support staff in effective care coordination, health and wellness, documentation practices, and use of the electronic health record system.
- Maintain communications and reporting with referral sources and other involved parties, as approved by the client.
- Maintain effective working relationships with the clinical team and community referral sources.
- Maintain timely and accurate clinical records in accordance with organization policies.
- Participate in developing and implementing quality clinical practices.
- Complete KPI forms annually.
- Respond promptly to client needs related to coordination of services.
- Travel regularly between Centerstone clinics in Shelbyville and Fayetteville, Tennessee.
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403(b) retirement plan with company match
- Paid time off and ten paid holidays
- Company-paid AD&D insurance, life insurance, and long-term disability
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
