Substance Use Case Manager
About The Position
Newport Mental Health is seeking an experienced case manager to join its Substance Use Services team. The Case Manager actively engages and collaborates with clients to reduce barriers to positive outcomes in critical areas of life. The role includes coordinating care, supporting recovery planning, helping clients address practical challenges, and working with families and other support members as part of clients’ recovery plans. The position is based in Middletown, Rhode Island, and is full-time at 37.5 hours per week. Newport Mental Health describes itself as a progressive, high-energy organization that uses a person-centered recovery approach and trauma-informed, evidence-based services to support people experiencing mental illness and substance use disorders.
Requirements
- Associate’s degree required.
- Valid driver’s license and reliable transportation to travel to facilities across the area.
- Exceptional verbal and written communication skills, with the ability to engage effectively with diverse audiences.
- Strong organizational skills and the ability to prioritize work and meet deadlines.
- Self-motivated, independent, and adaptable in dynamic work environments.
- Collaborative mindset and ability to work well within multidisciplinary teams.
- Problem-solving skills and the ability to apply critical thinking in client care situations.
Nice To Haves
- Bachelor’s degree preferred.
- Degree in a Human Services field preferred.
- At least 2 years of experience in the Human Services field preferred.
Responsibilities
- Participate in daily team meetings to review client visits and concerns and coordinate care.
- Attend meetings with clients to help develop recovery goals and plans to overcome potential obstacles.
- Support clients in understanding medications and resolving challenges such as transportation to appointments, grocery shopping, and communication with Social Security about benefits.
- Communicate with clients’ families and support members as part of the client’s recovery plan.
- Help ensure clients’ housing needs are stable, including facilitating applications with Housing Authorities.
- Participate in individual or group supervision focused on therapeutic and problem-solving techniques.
Benefits
- Three weeks of paid time off (PTO) to start.
- Up to 11 paid holidays each year.
- One paid Flex Holiday each year.
- Separate paid personal days.
- Separate paid sick time.
- $3,000 annual bilingual pay incentive.
- Medical, dental, and vision coverage.
- Flexible Spending Accounts (FSA) and Dependent Care Accounts.
- 403(b) retirement savings plan.
- Company-paid life insurance.
- Tuition reimbursement.
- Employee Assistance Program and wellness resources.
- Opportunities for professional growth.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
