Substance Use Counselor/Case Manager

St Croix County•New Richmond, WI

About The Position

This position provides substance use case management, assessment, treatment planning, and support for participants and families needing outpatient services related primarily to substance use and dual diagnoses within CCS. The role may also provide prevention education, community engagement, substance use counseling, ongoing treatment, consultation, and referrals for individual, family, and group therapy. The counselor manages cases, assesses client needs, develops treatment and relapse-prevention plans, provides counseling and therapeutic interventions, coordinates care and referrals, and documents services. The role collaborates with recovery teams, courts, probation, community agencies, and other professionals, and supports the wraparound model of care. Services may be delivered in office, residential, correctional, health care, remote, and community settings.

Requirements

Associate degree in substance abuse, human services, psychology, social work, or a related program.
Three years of work experience providing substance use counseling or treatment services in a certified outpatient program.
Current State of Wisconsin licensure as a Substance Abuse Counselor, Clinical Social Worker, Marriage and Family Therapist, or Professional Counselor.
Successfully pass a criminal and caregiver background check.
Knowledge of substance use disorders, co-occurring disorders, and treatment strategies.
Skill applying ASAM and current DSM criteria for recommendations and diagnosis.
Understanding of community resources, County policies, and local government systems.
Ability to manage a caseload, prioritize competing demands, meet stringent deadlines independently, and work with minimal supervision.
Strong written and verbal communication skills and proficiency in accurate, legible, timely documentation.
Competence delivering services within a least-restrictive treatment framework.
Ability to interpret and apply clinical, legal, billing, and applicable local, state, and federal standards and procedures.
Skill in building collaborative relationships with colleagues, agencies, families, and clients.
Familiarity with modern office practices and technology; ability to conduct analyses and prepare functional reports.
Ability to handle confidential information in accordance with laws and policies.
Ability to work the allocated hours of the position.
Ability to communicate effectively and professionally in spoken and written English and interpret County policies, procedures, correspondence, and safety documentation.
Ability to perform basic mathematical calculations required for documentation and reporting.
Ability to understand and execute written and verbal instructions, analyze problems, think critically, and respond effectively under pressure.
Strong time management, organizational, and attention-to-detail skills; ability to maintain accurate and concise records and reports.
Sound judgment and problem-solving ability, particularly in crisis situations.

Responsibilities

Conduct assessments, interventions, individual, group, and family counseling, outreach, referrals, advocacy, and follow-up care; facilitate educational and preventive activities.
Identify client needs through investigation and assessment, including medical, psychological, vocational, social, family, daily living, and substance use needs.
Provide or facilitate substance use treatment and support for individuals, families, or significant others in individual or group formats.
Provide information and support with applying for and maintaining benefits programs.
Gather and review client information through interviews, case histories, and observation; evaluate information to determine appropriate treatment or referrals.
Design individual service programs and relapse-prevention plans based on substance use and co-occurring disorders.
Provide counseling sessions and document case progress, treatment plans, aftercare, and discharge summaries.
Offer or coordinate therapeutic interventions, including crisis management and referrals for detoxification or inpatient care.
Support family members through education and strategies for aiding recovery.
Coordinate services with internal and external professionals and provide integrated interventions within scope of practice.
Provide clinical consultation to the recovery team about substance use and participate in weekly clinical consultation meetings and additional consultations as needed.
Complete assessments, treatment planning, reviews, billing, and state reporting in accordance with applicable standards.
Serve as a substance use professional on interdisciplinary teams and collaborate with courts, probation, and community agencies.
Attend ongoing CCS recovery team meetings and support use of the wraparound model of care in coordinated service teams.
Maintain awareness of community resources and support services, and educate clients about available resources and how to access them.
Deliver community education and outreach upon request.
Work across supervision areas within Health and Human Services as needed.
Maintain and increase professional knowledge and skills by attending training events, conferences, and workshops.
Perform other duties as required or assigned.