Substance Use Counselor/Case Manager

St. Croix County•New Richmond, WI

1d•$31 - $43

About The Position

This position provides outpatient substance use case management, assessment, treatment planning, counseling, and related support for participants and families served by CCS, particularly those affected by substance use and co-occurring diagnoses. It may also provide prevention education, community engagement, substance use counseling, case consultation, ongoing treatment, and referrals for individual, family, and group therapy. The role works with clients and families to assess needs, develop service and relapse-prevention plans, coordinate treatment and community supports, manage crises, and document care. It collaborates with internal and external professionals, interdisciplinary teams, courts, probation, and community agencies, and participates in CCS recovery-team and clinical consultation meetings. The position may work across Health and Human Services supervision areas as needed. The work may take place in offices, detention or correctional facilities, treatment and residential facilities, health care centers, County work sites, remote locations, and community settings. Frequent travel may expose the employee to inclement weather, unsanitary home conditions, communicable illnesses, unsafe environments, and potentially threatening interactions. The position requires occasional exertion of up to 10 pounds, regular sitting, frequent standing and speaking or hearing, and occasional walking, stooping, kneeling, or crouching, among other routine physical activities.

Requirements

Associate degree in substance abuse, human services, psychology, social work, or a related program.
Three years of work experience providing substance-use counseling or treatment services in a certified outpatient program.
Current State of Wisconsin licensure as a Substance Abuse Counselor, Clinical Social Worker, Marriage and Family Therapist, or Professional Counselor.
Successfully pass a criminal and caregiver background check.
Knowledge of substance-use and co-occurring disorders and treatment strategies.
Skill applying ASAM and current DSM criteria for recommendations and diagnosis.
Understanding of community resources, County policies, and local government systems.
Ability to manage a caseload, prioritize competing demands, meet stringent deadlines independently, and work under minimal supervision.
Strong written and verbal communication skills and proficiency in accurate, legible, timely documentation.
Competence delivering services within a least-restrictive treatment framework and applying clinical, legal, and billing standards.
Ability to build collaborative relationships with colleagues, agencies, families, and clients.
Familiarity with modern office practices and technology; ability to conduct analyses and prepare functional reports.
Ability to handle confidential information in accordance with laws and policies.
Ability to work the allocated hours of the position.
Ability to communicate effectively and professionally in English, read and interpret County policies and safety documentation, and use standard spelling.
Ability to perform basic mathematical calculations for documentation and reporting.
Ability to understand and execute instructions; interpret and apply local, state, and federal policies; analyze problems and respond effectively under pressure; maintain confidentiality and discretion; and prepare accurate, concise records and reports.
Strong time-management, organizational, attention-to-detail, judgment, and problem-solving skills, including in crisis situations.

Responsibilities

Conduct assessments, interventions, individual, group, and family counseling, outreach, referrals, advocacy, follow-up care, and educational and preventive activities.
Identify client needs through investigation and assessment, including medical, psychological, vocational, social, familial, daily-living, and substance-use needs.
Provide or facilitate substance-use treatment and support for individuals, families, or significant others, and assist with applying for and maintaining benefits.
Gather and review client information through interviews, case histories, and observation, and evaluate it to determine appropriate treatment or referrals.
Design individual service programs and relapse-prevention plans based on substance-use and co-occurring-disorder needs.
Provide counseling sessions and document case progress, treatment plans, aftercare, and discharge summaries.
Offer or coordinate therapeutic interventions, crisis management, and referrals for detoxification or inpatient care.
Support family members by providing education and recovery-support strategies.
Coordinate services with internal and external professionals and provide integrated interventions within scope of practice when appropriate.
Provide clinical consultation to the recovery team regarding substance use.
Participate in weekly clinical consultation meetings and additional individual consultations as needed.
Complete assessments, treatment plans and reviews, billing, and state reporting in accordance with applicable standards.
Serve as a substance-use professional on interdisciplinary teams and collaborate with courts, probation, and community agencies.
Attend CCS recovery-team meetings and support the wraparound model of care in coordinated service teams.
Maintain awareness of community resources, educate clients about available resources, and explain how to access services.
Deliver community education and outreach upon request.
Work across supervision areas within Health and Human Services as needed.
Maintain and increase professional knowledge and skills through training events, conferences, and workshops.
Perform other duties as required or assigned.