Subsidy Finance Coordinator
About The Position
The Subsidy Finance Coordinator oversees the childcare subsidy program for Healthy Kids sites. The role includes registering new sites to accept subsidies, renewing and maintaining existing registrations, completing requests from state subsidy agencies, billing agencies, and reconciling payments from parents and agencies. The coordinator maintains accurate documentation for each child receiving assistance and uses state subsidy systems such as CCTA and Kinder Connect. The position builds responsive relationships with families and collaborates with caseworkers to support smooth subsidy and enrollment processes. The coordinator also contributes to improving administrative processes, including reducing repetitive work through automation, while maintaining a personal, high-touch experience for families. Other duties may be assigned.
Requirements
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
- Comfort learning and using digital systems and technology platforms.
- Effective time management and ability to manage multiple priorities.
- Team-oriented mindset, flexibility, and adaptability.
- High school diploma or equivalent.
Nice To Haves
- Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
- Experience using CRM systems, workflow tools, or process automation platforms.
- Experience using AI tools or technology to improve administrative processes.
- Ability to explain complex eligibility and documentation requirements clearly and supportively.
- Experience supporting families from diverse backgrounds.
Responsibilities
- Register new sites to accept childcare subsidies.
- Renew and maintain existing site registrations.
- Complete requests from state subsidy agencies.
- Bill agencies and reconcile payments from parents and agencies.
- Communicate clearly and responsively with families and cultivate strong relationships.
- Collaborate with caseworkers to ensure seamless processes.
- Use state subsidy systems, including CCTA and Kinder Connect.
- Maintain accurate, thorough documentation for each child receiving assistance.
- Provide exceptional service and work to make a positive impact.
- Track and follow up effectively on subsidy-related enrollment steps.
- Help improve administrative processes and reduce repetitive work through automation.
- Perform other duties as assigned.
Benefits
- Employer-paid childcare for children enrolled in the program on the days the employee works.
- Medical, vision, and dental insurance.
- AFLAC supplemental plans.
- 401(k) for eligible employees.
- Paid holidays, paid time off (PTO), and paid sick time off.
- On-demand pay.
- Career development and growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
