FSS/Housing Subsidy Coordinator

The Arc Oneida-Lewis•City of Utica, NY

2d•$20 - $20

About The Position

The FSS/Housing Subsidy Coordinator works with the Director of Community Services to manage the Housing Subsidy and Family Support Services programs. The role supports individuals and families as they access housing assistance, respite services, educational supports, and other resources that promote independence and quality of life. The Coordinator works with participants, Care Managers, staff, funders, and community partners to ensure eligible supports are provided and programs are administered accurately and efficiently. This role is suited to an organized, compassionate professional who can work independently, build relationships, manage multiple programs, and help families navigate available resources and services.

Requirements

Bachelor's degree from an accredited college in finance, human services, or a related field; or an associate's degree in one of those fields plus at least one year of experience in finance or human services.
Knowledge of community resources and how to access them.
Strong organizational skills and ability to prioritize competing demands across multiple programs.
Ability to communicate effectively with individuals, families, staff, Care Managers, funders, and community partners.
Ability to work independently and effectively as part of a team.
Strong computer skills, including experience with Microsoft Word, Excel, Office, and large databases.
Ability to work a flexible schedule, including occasional evenings and weekends.
Valid New York State driver's license with an acceptable driving record.
Ability to perform the physical requirements of the position, including bending, kneeling, squatting, sitting, climbing, reaching, lifting, and carrying items up to 50 pounds with or without assistance.
Vision and hearing corrected to within normal limits.

Responsibilities

Coordinate funding, implementation, and ongoing administration of the Housing Subsidy and Family Support Services programs.
Manage ongoing housing subsidies, start-up subsidies, and FSS reimbursement programs, including Respite Reimbursement, Reading, Math and After School Learning, and Care Giver Retreat.
Process program intakes and work with Care Managers and families to obtain eligibility documentation, contracts, participation agreements, leases, and other required paperwork.
Complete annual program recertifications and contract renewals for Housing Subsidy and FSS participants.
Communicate regularly with Housing Subsidy recipients and assist with applications, documentation, budgets, tenancy concerns, landlord issues, apartment repairs, and other housing needs.
Assist participants without a Care Manager in obtaining and completing necessary documentation.
Maintain accurate participant records, including referrals, service changes, demographic information, and program terminations.
Maintain Housing Subsidy and FSS files separately from medical records.
Prepare financial, utilization, budget, roster, and monthly, quarterly, and annual reports as required.
Review Life Plans and communicate with Care Managers regarding changes or updates.
Facilitate communication among staff, families, funders, Care Managers, and the people supported.
Chair the monthly Respite Reimbursement Committee and coordinate review of new applicants with staff and parent advocates.
Maintain detailed records of communications with families, Care Managers, and state supports related to respite reimbursement.
Ensure Life Plan approvals are completed and returned to Care Managers within agency timeframes.
Hire contract staff for the Reading, Math and After School Learning Program and monitor required documentation and service logs.
Review and approve tutor timesheets and monitor monthly program paperwork.
Assist with developing new activities and expanding opportunities for families and the people supported.
Promote and uphold the Agency's CQL outcomes, Core Values, Mission, Corporate Compliance, HIPAA, confidentiality, and safety standards.
Participate in Agency committees, meetings, and required training as assigned.