Subpoena Specialist

Fifth Third Bank • Farmington Hills, MI

6d

About The Position

The Subpoena Specialist interprets, investigates, and processes subpoenas served on Fifth Third Bank by attorneys, law enforcement, and federal and state agencies. The role determines the scope, jurisdiction, timeframe, due date, and proper service of each subpoena, ensures that only legally requested records are released, protects confidential bank information, follows applicable regulations, and helps mitigate risk. The specialist provides accurate, timely, courteous service and represents the bank to government agencies and the legal community.

The position handles high-profile and complex requests, including matters involving anti-money laundering, terrorism, criminal investigations, grand juries, and federal agencies. It coordinates with internal and external counsel and other business lines to locate responsive records, supports litigation and court appearances, maintains complete records of communications and transactions in the department’s legal database, and manages requester invoices and fees. The role requires careful prioritization of deadlines, confidentiality, strong communication, and ownership of issues through completion.

This position is located in Farmington Hills, Michigan. Fifth Third describes its Total Rewards as including comprehensive benefits and differentiated compensation, with programs supporting employees’ physical, financial, emotional, and social well-being. Individual salary varies based on factors including skills, experience, education, and location; no specific salary range is provided.

Requirements

• High school diploma or equivalent.
• Four years of related experience.
• Strong verbal and written communication skills.
• Demonstrated attention to detail.
• Deadline-oriented approach.
• Knowledge of the court system.
• Strong customer service skills.
• Strong PC skills and knowledge of Excel, Word, and Access.
• Ability to multitask and plan and prioritize subpoena requests.

Nice To Haves

• Related experience in legal, operations, or retail banking.
• Paralegal certificate or two years of experience working in a law firm.
• Knowledge of Vector4, RAFT, Mobius, and Document Direct.

Responsibilities

• Analyze and interpret subpoena language to determine scope, jurisdiction, timeframe, due date, and proper service, and ensure that only legally requested records are released.
• Review subpoenas for potential bank risk or liability and escalate concerns promptly.
• Process high-profile subpoenas involving matters such as anti-money laundering, terrorism, criminal investigations, grand juries, and federal requests.
• Identify and respond to federal subpoenas in compliance with the Right to Financial Privacy Act.
• Ensure compliance with applicable federal and state regulations and statutes.
• Communicate with attorneys, federal and state agencies, and law enforcement personnel to negotiate and comply with requests, provide status updates, request extensions when needed, and notify requestors when production costs may exceed order limitations.
• Coordinate with internal and external legal counsel on responses to third-party subpoenas.
• Provide expedited support to counsel on litigation matters by locating potentially responsive documentation.
• Research and coordinate court appearance subpoenas for the Bancorp, determine whether documents or particular personnel are needed, and escalate potential bank risks or liabilities.
• Maintain strict confidentiality to mitigate operational, reputational, monetary, and legal risk.
• Complete, organize, store, preserve the integrity and accuracy of, and ship requested records promptly to meet court-ordered deadlines.
• Organize and prioritize pending subpoena workflow and monitor deadlines to reduce the risk of missed deadlines or court appearances.
• Coordinate with other lines of business to obtain requested documentation not immediately accessible to Legal Operations, including loan records, collateral files, signature cards, internet banking history, wire and ACH transactions, currency transaction reports, video surveillance, fraud documentation, and vendor records.
• Record all pertinent subpoena communications and transactions in the department’s legal database.
• Prepare and send invoices for copies and research time, give advance notice of fees, and follow up on outstanding fees.
• Communicate with customers, requestors, and agencies on incoming and outgoing calls in accordance with applicable procedures and scripts.
• Perform legal research as needed.
• Identify, assess, manage, monitor, and report risks while following bank policies and procedures and operating within the Bank’s risk appetite.

Benefits

• Comprehensive benefits programs designed to support employees’ and their families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED