Subpoena & Research Specialist

COMMUNITY FIRST CREDIT UNION OF FLORIDA • Jacksonville, FL

6h

About The Position

The Subpoena & Research Specialist provides support for records-related functions, including managing documents in imaging systems and archival media, responding accurately and promptly to subpoenas served to the credit union, and completing research requests. The role assists with imaging system projects and document retention, supports daily departmental operations as needed, and maintains working knowledge of regulations related to records functions.

The position requires regular contact with local law enforcement, government agencies, and local and non-local attorney offices. It also involves testing procedures for continuity preparedness, cross-training, and performing other department functions or duties as requested. The employee must comply with applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Requirements

• One to three years of similar or related experience, including preparatory experience.
• High school degree or equivalent.
• Courtesy and tact in personal interactions with customers and people inside and outside the organization.
• Excellent organizational and verbal and written communication skills.
• Ability to switch between multiple computer applications.
• Ability to work in a fast-paced, repetitive work environment.
• Ability to work extended hours whenever required or requested by management.
• Regular, reliable, and timely attendance.

Responsibilities

• Respond to subpoenas served to the credit union according to established research and response procedures.
• Complete research requests within specified timelines and procedures.
• Maintain the imaging system by imaging, refiling, and deleting documents as appropriate.
• Test procedures for accuracy in support of continuity preparedness.
• Cross-train, maintain knowledge of processes, and perform other department functions as requested.
• Perform other duties as assigned.
• Comply with applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED