Bank Garnishment Subpoena Specialist III - Sensitive Profile

USAA•Tampa, FL
•$51,370 - $86,680•Hybrid

About The Position

USAA is hiring a Bank Garnishment Subpoena Specialist III to research and conduct initial reviews of garnishments, liens/levies, and subpoenas in accordance with bank, investor, and regulatory guidelines. The specialist partners with more senior peers to fulfill subpoena requests and works within defined guidelines and frameworks. This role requires working in the office four days per week at a regional office in San Antonio, Texas, or one of USAA’s Tampa locations. Relocation assistance is not available. The posting notes that USAA may offer remote or hybrid flexibility for active-duty military spouses, consistent with applicable policy and business needs.

Requirements

  • High school diploma or General Equivalency Diploma.
  • At least 1 year of experience in garnishments, liens/levies, or subpoenas in legal operations and/or financial services.
  • Proficient knowledge of Microsoft Office tools and applicable internal processes and operating systems.

Nice To Haves

  • 1 year of financial services experience.
  • 1 year of Deposit Operations Consumer Account Specialist experience.
  • Working knowledge of estate handling functions, estate terminology, and documents, including executor documentation and death documents.
  • Working knowledge of IRA experience.

Responsibilities

  • Apply basic knowledge of industry and internal policies and processes to research and review garnishment, levy, and subpoena requests.
  • Research member files to determine responses to subpoenas, criminal and civil court orders, and grand jury requests for member-related banking documents.
  • Partner with more senior peers to review documents associated with requests and ensure proper filing with regulatory authorities, courts, and other tribunals.
  • Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) and pension.
  • Life insurance.
  • Parental benefits.
  • Adoption assistance.
  • Paid time off, including paid holidays and 16 paid volunteer hours.
  • Wellness programs.
  • Career path planning and continuing education.
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