Internal Legal Specialist- Garnishment

Midland Credit Management, an Encore Capital Group Company•Troy, MI
•Onsite

About The Position

The Internal Legal Specialist is responsible for completing tasks and reviewing legal documents that are processed as part of the legal collections channel. Specialist will also complete operational tasks to support E-filing efforts. We are seeking a detail-oriented and motivated Internal Legal Specialist - Garnishments - to join our PJR - Legal Operations team. This entry-level role is responsible for supporting operations by reviewing garnishment tasks to ensure accounts are properly handled, made payable, and released. The ideal candidate will thrive in a goal-driven environment and contribute to maintaining a clean inventory, handling legal documentation, and improving operational workflows.

Requirements

  • High School Diploma or GED
  • 1-2 Years customer service or clerical experience
  • Experience with data entry
  • Strong attention to detail and organizational skills.
  • Fundamental reading comprehension and basic math skills
  • Ability to manage multiple tasks and prioritize effectively.
  • Comfortable with repetitive tasks and understands the importance of consistency.
  • Basic understanding of legal terminology and document handling.
  • Proficiency in Microsoft Office (Word, Excel, Outlook, OneNote, SharePoint).
  • Clear and professional written and verbal communication.
  • Ability to work independently and collaboratively.
  • Reliable and consistent in meeting deadlines and maintaining quality standards.
  • Willingness to learn and adapt to evolving processes and systems.
  • Comfortable working in a fast-paced, goal-driven environment.
  • Takes full responsibility for assigned tasks and follows through to completion.

Nice To Haves

  • Legal Collections experience
  • Prior experience working in the legal field

Responsibilities

  • Read, review, and file legal documents, this includes garnishments, releases and turnover orders.
  • Review account-level details and execute assigned tasks efficiently and accurately within established timelines for garnishment accounts.
  • Maintain a clean and organized inventory by clearing backlogs and ensuring timely updates.
  • Monitor account quality and ensure compliance with internal standards.
  • Partner with operations leadership, team members, paralegals, and attorneys to meet monthly production goals.
  • Identify and resolve issues through problem-solving and collaboration.
  • Contribute to process improvement efforts and assist in writing Standard Operating Procedures (SOPs).
  • Perform other duties, as assigned.

Benefits

  • Competitive salary
  • Monthly incentives or annual bonus
  • Paid training and development programs
  • Promote-from-within philosophy
  • Informal accolades
  • Formal company-wide awards and prizes
  • All-inclusive vacations
  • Tuition Assistance
  • Comprehensive healthcare plans and options
  • Fitness membership reimbursements
  • Weight watchers
  • Wellness rewards Program
  • Up to eight hours of paid time off each year to volunteer
  • Volunteer grants
  • Matching financial donations
  • Retirement Savings
  • Company paid leave for new family support
  • New parent flex time
  • Child back-up care options
  • Team-building events
  • Holiday celebrations
  • Department outings
  • Paid and floating holidays
  • Generous paid-time-off
  • Wellness and mental health initiatives
  • Environmental efforts
  • Leadership training
  • Skill-building
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