Johnny Was Stylist

Johnny Was•Estero, FL

About The Position

The Stylist at Johnny Was is a luxury sales professional and brand ambassador who delivers a personalized, elevated client experience while achieving individual and store sales goals. The role combines styling expertise, relationship-building, sales performance, and operational support. The Stylist helps create an inspiring boutique experience that reflects the Johnny Was aesthetic and values, supports store leadership, and contributes to smooth day-to-day operations. The Stylist builds lasting client relationships through proactive clienteling, outreach, follow-up, and appointment selling; demonstrates product knowledge; and supports events and omnichannel sales. The role also includes maintaining brand and visual standards, executing transactions and security procedures, opening and closing the store as needed, and assisting with shipment processing, replenishment, and inventory management.

Requirements

2–3+ years of luxury, contemporary, or premium retail sales experience preferred.
Proven track record of achieving sales goals and performance metrics.
Strong interpersonal skills and a client-first mindset.
Passion for fashion, craftsmanship, and styling.
Ability to work in a fast-paced, results-driven environment.
Flexible availability, including evenings, weekends, and holidays.
Ability to stand for extended periods and lift up to 25 pounds.

Nice To Haves

2–3+ years of luxury, contemporary, or premium retail sales experience.

Responsibilities

Deliver an elevated, personalized client experience that reflects the Johnny Was aesthetic and lifestyle.
Build authentic, long-term client relationships through proactive clienteling and outreach during and after purchases.
Maintain and grow an active client book through consistent follow-up and appointment selling.
Demonstrate product knowledge, including fabrication, fit, craftsmanship, and seasonal storytelling.
Anticipate client needs and resolve concerns professionally and promptly.
Support store events, trunk shows, and community activations to drive traffic and client engagement.
Achieve and exceed individual sales goals and KPI targets, including sales volume, UPT, AUR, AOV, and client acquisition and retention metrics.
Drive omnichannel sales through in-store, online, and client outreach opportunities.
Use CRM and clienteling tools to track performance and encourage repeat business.
Represent the Johnny Was lifestyle and values and maintain polished, luxury-appropriate personal presentation.
Follow company policies, operational procedures, and compliance standards.
Support visual merchandising and ensure the sales floor reflects brand storytelling and seasonal direction.
Oversee boutique operations independently as needed and communicate effectively with clients, peers, and management.
Accurately execute POS transactions, cash handling, alarms, and security procedures.
Open and close the store, completing required tasks to company standards and compliance.
Assist with shipment processing, stock replenishment, and inventory management.
Maintain a clean, organized, and visually compelling store environment.