Johnny Was Stylist

Johnny Was•Estero, FL

3d•Onsite

About The Position

The Stylist at Johnny Was is a luxury sales professional and brand ambassador who delivers a highly personalized, elevated client experience while driving measurable business results. The role combines styling expertise, relationship-building, and performance excellence to achieve individual and store sales goals in alignment with Johnny Was retail standards. The Stylist supports store leadership and the boutique’s day-to-day operations, helping create an inspiring in-store experience that reflects the Johnny Was aesthetic and values. The Stylist builds long-term client relationships through clienteling, outreach, follow-up, and appointment selling; demonstrates product knowledge; and contributes to sales performance and client acquisition and retention. The role also supports visual merchandising, store events, salesfloor presentation, and boutique operations, including opening and closing, POS transactions, shipment processing, replenishment, and inventory management.

Requirements

Proven track record of achieving sales goals and performance metrics.
Strong interpersonal skills and a client-first mindset.
Passion for fashion, craftsmanship, and styling.
Ability to work in a fast-paced, results-driven environment.
Flexible availability, including evenings, weekends, and holidays.
Ability to stand for extended periods and lift up to 25 pounds.

Nice To Haves

2–3+ years of luxury, contemporary, or premium retail sales experience.

Responsibilities

Deliver an elevated, personalized client experience that reflects the Johnny Was aesthetic and lifestyle.
Build authentic, long-term client relationships through proactive clienteling and outreach during and after purchases.
Maintain and grow an active client book through consistent follow-up and appointment selling.
Demonstrate product knowledge, including fabrication, fit, craftsmanship, and seasonal storytelling.
Anticipate client needs and resolve concerns professionally and promptly.
Support store events, trunk shows, and community activations to drive traffic and client engagement.
Achieve and exceed individual sales goals and KPI targets, including sales volume, transactions, units per transaction, average unit retail, average order value, and client acquisition and retention metrics.
Drive omnichannel sales through in-store, online, and client outreach opportunities.
Use CRM and clienteling tools to track performance and encourage repeat business.
Represent the Johnny Was lifestyle and values and maintain a polished, luxury-appropriate personal presentation.
Uphold company policies, operational procedures, and compliance standards.
Support visual merchandising and ensure the salesfloor reflects brand storytelling and seasonal direction.
Oversee boutique operations independently as needed.
Build effective partnerships with clients, peers, and management through communication.
Accurately execute POS transactions, cash handling, alarms, and security procedures.
Open and close the store, completing tasks to company standards and compliance requirements.
Assist with shipment processing, stock replenishment, and inventory management.
Maintain a clean, organized, and visually compelling store environment.