Studio Sales Support

Phillip Jeffries•West Palm Beach, FL

4d•$27 - $31•Hybrid

About The Position

Phillip Jeffries is hiring a Studio Sales Support professional to help drive sales through proactive client support and coordination. The role supports product selection and sampling, client relationships, order and quote processing, lead generation, and smooth sales operations. It initially works remotely, with on-site attendance once a month or as needed to cover team absences; once the studio opens, the position transitions to on-site work five days a week.

Requirements

Live in the West Palm Beach area.
Be available to work remotely until the studio opens, then transition to on-site work five days a week.
At least 2 years of customer service or sales support experience.
Organized and detail-oriented, with the ability to manage multiple priorities.
Strong communication skills and a helpful, team-focused approach.
Familiarity with Microsoft Office.

Nice To Haves

Experience using a CRM or ERP system.
Experience in the design industry or a trade showroom.

Responsibilities

Convert quotes into confirmed orders through proactive follow-up and coordination with the sales team.
Help clients select products and samples, with recommendations tailored to their design vision.
Provide a warm, attentive, knowledgeable studio experience consistent with the Phillip Jeffries brand.
Build client relationships by anticipating needs, offering solutions, and ensuring personal, polished interactions.
Participate in product trainings and studio briefings to stay current on trends and launches.
Use internal systems to support efficient sales operations.
Communicate clearly, carefully, and professionally with clients.
Log and track sales activity in Salesforce and PowerBI, maintaining accurate data.
Participate in daily sales huddles to support team goals.
Process quotes and orders in BC and Fresh Works.
Support lead generation and revenue development through follow-up and reporting.
Monitor open orders and expiring quotes and assist with closing sales.
Respond to client inquiries by phone, email, and chat within service level agreements.
Follow up on sample orders and maintain the brand's service standards across client interactions.

Benefits

Competitive hourly wage of $27.00 to $31.25, based on experience and technical expertise.
Annual bonus opportunity.
Cost of Living increases.
Retirement plan with an automatic company contribution of approximately 10 percent and no employee match required.
Medical coverage, with employee premiums as low as $40 per month.
Coverage options for spouse, domestic partner, civil union partner, and family.
Health Reimbursement Account (HRA).
Prescription, dental, and vision coverage.
Flexible Spending Accounts for healthcare and dependent care.
Employee Assistance Program supporting mental, financial, and physical well-being.
Pet insurance.
16 paid personal days each year.
10 paid holidays.
Additional paid time off during the annual company closure between Christmas and New Year’s.
Earn extra paid time off by completing an annual wellness physical.
Up to three paid volunteer days each year.
Structured onboarding with 30-, 60-, and 90-day milestones and continued training.
Employee discount on Phillip Jeffries wallcoverings.
Access to Working Advantage discounts on travel, entertainment, and everyday purchases.