Studio Manager - Club Pilates

Club Pilates • Montgomery Village, MD

9d

About The Position

The Studio Manager oversees all studio functionality, including managing and growing multiple revenue streams, acquiring and retaining members, and managing and developing staff. The role includes lead generation, sales, staff scheduling and supervision, inventory and vendor coordination, studio operations, customer service, and marketing and community outreach.

Requirements

• Fluency in English and excellent communication and interpersonal skills in person, by telephone, and via email.
• Ability to excel in a fast-changing, diverse environment.
• Ability to recognize areas for improvement and make changes using good judgment.
• Passion for fitness.
• Strong writing and grammar skills.
• Highly organized, proficient in data management, and able to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat.
• Strong attention to detail and accuracy.
• Trustworthy and able to handle confidential information.
• Ability to work harmoniously with coworkers, clients, and the general public.
• Computer and studio software proficiency.

Nice To Haves

• Two or more years of sales management experience in the fitness industry.
• Confident generating personal sales and training Sales Representatives in sales.
• Ability to manage and drive four revenue streams: memberships, retail, private training, and teacher training.

Responsibilities

• Generate leads through grassroots marketing and networking.
• Implement the sales process to schedule prospects into Intro classes.
• Sell memberships and generate personal sales.
• Manage the staff schedule.
• Coordinate with vendors and ensure studio retail products are stocked with accurate inventory counts.
• Supervise Sales Representatives and train them in sales.
• Hire and manage all studio instructors.
• Use ClubReady, including revenue and attendance reports.
• Review instructor evaluations performed by Master Trainers.
• Make independent decisions related to high-level customer service.
• Collect outstanding dues.
• Maintain studio cleanliness and organization.
• Enforce Club Pilates policies and procedures.
• Keep forms, administrative supplies, and studio literature stocked and visible.
• Schedule and participate in networking and community events and studio promotions.
• Manage marketing campaigns strategically to generate studio leads.
• Perform other duties as assigned.

Benefits

• Base salary of $25 to $27 per hour, based on experience and performance.
• Commission paid on sales.
• Opportunity for a performance-based bonus.
• Unlimited growth potential within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed