Studio Manager - Rockville - Club Pilates

Club Pilates • Rockville, MD

9d

About The Position

The Studio Manager oversees all studio operations, including growing multiple revenue streams, acquiring and retaining members, and managing and developing staff. The role combines sales, marketing, customer service, inventory coordination, scheduling, and general studio administration. The manager also helps maintain a clean, organized studio and ensures Club Pilates policies and procedures are followed.

Requirements

• Fluent in English, with excellent communication and strong interpersonal skills in person, on the telephone, and via email.
• Ability to generate personal sales and train Sales Representatives in sales.
• Ability to manage and drive four revenue streams: memberships, retail, private training, and teacher training.
• Ability to excel in a fast-changing, diverse environment.
• Ability to recognize areas for improvement and make changes using good judgment.
• Affinity for and passion for fitness.
• Strong writing and grammar skills.
• Highly organized, proficient in data management, and able to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat.
• Strong attention to detail and accuracy.
• Trustworthy and able to handle confidential information.
• Ability to work harmoniously with coworkers, clients, and the general public.
• Proficiency with computers and studio software.

Nice To Haves

• Two or more years of sales management experience in the fitness industry.

Responsibilities

• Generate leads through grassroots marketing and networking.
• Implement the sales process to schedule prospective members into Intro classes.
• Sell memberships.
• Manage the staff schedule.
• Coordinate with vendors and ensure studio retail products are stocked with accurate inventory counts.
• Supervise Sales Representatives.
• Hire and manage studio instructors.
• Use ClubReady, including revenue and attendance reports.
• Review instructor evaluations performed by Master Trainers.
• Make independent decisions related to high-level customer service.
• Collect outstanding dues.
• Maintain the cleanliness and organization of the Pilates studio.
• Enforce Club Pilates policies and procedures.
• Ensure forms, administrative supplies, and studio literature are stocked and visible.
• Schedule and participate in networking and community events and studio promotions.
• Manage marketing campaigns strategically to generate studio leads.
• Perform other duties as assigned.

Benefits

• Base salary of $25 to $27 per hour, based on experience and performance.
• Commission paid on sales.
• Opportunity for a performance-based bonus.
• Unlimited growth potential within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed