Studio Manager

Stretch Zone•Central Park, CO

About The Position

Stretch Zone is seeking a dynamic, results-driven General Manager to lead the daily operations and overall performance of one of its studios. The role is suited to a motivated leader with experience in health, wellness, fitness, sales, customer service, or business operations. The General Manager develops a high-performing team, delivers an exceptional client experience, achieves revenue and membership goals, and maintains the operational and financial health of the studio. Candidates must successfully complete Stretch Zone’s paid training and certification program, covering its proprietary stretching methods, client experience standards, sales process, and studio operations. Stretch Zone uses a proprietary practitioner-assisted stretching method and patented stabilization system. Certified Stretch Practitioners use specialized tables and a patented strapping system to position and stabilize clients for personalized stretching. The company aims to help clients improve mobility, increase flexibility, enhance physical performance, and support their quality of life. The General Manager leads the studio team and operations while supporting these client outcomes and the studio’s business growth.

Requirements

  • Ability to lead, motivate, and develop a team.
  • Strong sales, relationship-building, and customer-service skills.
  • Business-minded approach and understanding of revenue, expenses, and performance goals.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Professional, dependable, energetic, and results-oriented approach.
  • Genuine interest in health, wellness, mobility, and helping others.
  • Willingness and ability to successfully complete the required Stretch Zone training and certification program.

Nice To Haves

  • Previous leadership, management, sales, fitness, wellness, healthcare, hospitality, or customer-service experience.
  • Recommended prerequisite: personal training certification from ACE, NASM, ACSM, NSCA, or NCSF, and/or a license in therapeutic massage or other accredited bodywork.

Responsibilities

  • Lead the daily operations and financial performance of the studio.
  • Recruit, onboard, train, coach, schedule, and manage studio employees.
  • Establish a professional, positive, accountable, and high-energy workplace culture.
  • Set performance expectations and hold team members accountable for individual and studio goals.
  • Drive membership growth, revenue, client retention, and studio profitability.
  • Conduct consultations with prospective clients, explain the Stretch Zone method, and recommend programs aligned with their goals.
  • Ensure the team consistently delivers an exceptional client experience.
  • Monitor studio performance, operational reports, sales activity, and key performance indicators.
  • Implement and maintain company policies, operating procedures, brand standards, programs, and initiatives.
  • Address client questions, concerns, and service requests professionally and promptly.
  • Maintain a clean, organized, welcoming, and fully operational studio environment.
  • Communicate regularly with the Regional Manager and other company leaders.
  • Provide leadership, direction, coaching, and support to direct reports.
  • Perform additional leadership and operational responsibilities as needed to support the studio’s success.

Benefits

  • Paid in-house Stretch Practitioner certification and training.
  • Commission and performance-based bonus opportunities.
  • Ongoing professional development and continuing education.
  • Career advancement within a growing national brand.
  • Energetic, team-oriented work environment.
  • Opportunity to make a meaningful difference in clients’ health and quality of life.
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