Studio Manager

Orange Theory Fitness • Carlsbad, CA

7d

About The Position

The Studio Manager leads the studio’s membership acquisition, retention, employee development, and sales performance. The role oversees hiring, onboarding, and supervision of team members; sets and assigns daily, weekly, and monthly goals; provides excellent customer service; and directs work tasks. The manager leads the employee life cycle through ongoing coaching, annual performance reviews, and recognition of high performers.

The Studio Manager is responsible for achieving sales and revenue goals, leading promotional and lead-generation activities, managing sales staff and schedules, maintaining accurate records, and overseeing supplies and retail inventory. The role also works with Trainers and Coaches to support a first-class member experience, participates in at least one to two scheduled studio workouts per week, and attends relevant training programs.

Orangetheory Fitness describes its workout as a one-hour, full-body heart-rate-zone and strength-training experience in a group setting. Its vision is to be the trusted global leader of innovative heart-rate-based interval training, and its stated values are Passion, Integrity, Accountability, Innovation, and Community.

Requirements

• Proven experience in retail management or a similar role within a creative environment.
• Strong background in inventory management and understanding of stock-control processes.
• Demonstrated ability to negotiate contracts and manage vendor relationships.
• Experience in budgeting and financial management within a business setting.
• Excellent communication skills and ability to motivate and supervise a diverse team.
• Track record of achieving sales targets and driving business growth through effective management practices.

Responsibilities

• Meet and exceed sales goals and revenue-related key performance indicators, particularly new memberships, closing rates, renewals, and attrition.
• Manage, hire, train, and develop sales staff.
• Lead promotional, guerilla marketing, lead-generation, and sales efforts, including presales, street-team tactics, community outreach, outbound contacts, and social media promotion.
• Follow up with prospective clients.
• Lead studio tours for prospects and fitness program holders.
• Establish and maintain an effective customer referral program.
• Follow up daily with Sales Associates regarding progress toward sales goals.
• Train Sales Associates in sales tactics and closing techniques.
• Manage sales-team schedules.
• Maintain accurate records and reports using established Orangetheory systems.
• Manage supplies and retail inventory.
• Work with Trainers and Coaches to support a first-class member experience.
• Participate in at least one to two scheduled Orangetheory workouts per week.
• Attend and participate in relevant Orangetheory training programs.
• Hire, onboard, and supervise team members; plan and assign daily, weekly, and monthly goals; provide customer service and direct work tasks.
• Coach employees continuously, conduct annual performance reviews, and reward and recognize high performers.

Benefits

• Extensive paid training and certifications.
• Competitive base pay, commission, and performance bonuses.
• Free studio membership.
• Product discounts.
• Flexible scheduling.
• Fitness-casual dress code and comfortable work environment.
• Passionate and collaborative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed