Studio Leader - Multifamily

NELSON Worldwide•Atlanta, GA

10d•$145,000 - $175,000•Hybrid

About The Position

NELSON is seeking a Studio Leader to join its Multifamily Practice in Atlanta. The Studio Leader provides leadership to strengthen existing client relationships and support the studio’s operational and financial performance. The role participates in design activities and coordinates with clients, consultants, and contractors throughout projects, leading work through design, construction-document production, and construction administration as part of a project team. The Studio Leader also develops solutions to technical problems. The position leads studio personnel and resources, supports project delivery and quality assurance, manages financial performance and staffing, and maintains and develops client relationships. It includes mentoring teammates and project leads, supporting recruiting and inclusive workplace practices, monitoring project and studio performance, and helping ensure projects meet client, schedule, quality, and profitability expectations.

Requirements

Bachelor’s degree in Interior Design or Architecture from an accredited university.
15+ years of experience in Interior Design and/or Architecture, or equivalent in appropriate education and experience.
Experience as a Team Director, Account Manager, and/or Project Manager.
Code knowledge and ability to ensure permitting requirements are incorporated into deliverables.
Basic knowledge of design, trends, construction methodology, materials application, and manufacturer-supplier appropriateness.
Basic knowledge of sustainability, integrated design, and LEED, WELL, and Energy Star guidelines.
Proficiency in Deltek Vantagepoint.
Proficiency in understanding financial management concepts.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Ability to perform the essential duties and responsibilities satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Organize and prioritize work to meet identified time frames; communicate expectations, cast a vision for studio success, lead by example, and foster a positive environment.
Resolve conflicts and conduct difficult conversations with teammates, peers, management, and clients when necessary.
Support teammates’ professional development by identifying strengths, setting goals with project leads, delivering feedback, and mentoring teammates and project leads.
Conduct annual and as-needed performance evaluations, provide feedback to the Market Leader and Practice Leaders, and recommend salary increases in coordination with the Market Leader.
Develop a recruiting network and promote a diverse workforce and inclusive environment.
Meet weekly with project leads to monitor progress, resolve project or team issues, and assist with workload balancing and project or client assignment decisions.
Evaluate team skills, provide staffing recommendations, participate in staffing and interviewing, and coordinate staffing decisions with Market and Practice Area Leaders.
Ensure timely Deltek Vantagepoint reporting, manage studio utilization and workload balance, and maintain knowledge of team projects.
Ensure project leads follow NELSON QA/QC protocols and provide QA/QC support as needed.
Guide project leads in using firm resources and share technical and creative best practices.
Prioritize deadlines, delegate tasks, and provide high-quality client service.
Prepare project budgets, mentor teammates in budget preparation and adherence, prepare proposals, define scope, and estimate fees to support profitability.
Review financial reports, budgets, proposals, project plans, billings, and revenue projections; identify performance improvements and help maintain profitability.
Support additional-services and fee reallocations, ensure project planning and tracking in Deltek Vantagepoint, and keep monthly project plans current.
Assist with accounts-receivable collection and escalate client payment issues to Market or Practice Leaders.
Mentor teammates on timesheets, budgets, invoicing, utilization, and billable targets.
Coordinate annual revenue forecasts with Market and Practice Leaders, monitor revenue, and coordinate with peer Studio Leaders on client or practice trends.
Participate in professional organizations and events to raise the firm’s profile, seeking leadership opportunities where appropriate.
Maintain existing client relationships, develop new ones, support service-delivery partner relationships, and help resolve troubled client accounts or projects.
Attend client meetings and KPI reviews as requested, monitor client satisfaction, and regularly solicit performance feedback.
Participate in design-phase activities and coordinate with clients, consultants, and contractors throughout projects.
Lead projects through design, construction-document production, and construction administration as part of a project team, and develop solutions to technical problems.

Benefits

401(k) plan with company match.
Medical, dental, and vision benefits.
Wellness program with rewards for healthy activities.
Pet insurance.
Opportunities for career advancement.
Paid time off and holiday pay.
Paid parental leave.
Flexible working schedules and work-from-home options based on client needs.
Professional development support and reimbursement for registrations, certifications, and professional organization memberships.
Additional compensation may include a Long Term Incentive Plan, Short Term Incentive Plan, and profit sharing.