Studio Lead

Stretch Zone - 1061•San Diego, CA

5d•$21 - $25

About The Position

The Studio Lead oversees day-to-day studio operations, drives membership growth, and helps members experience the benefits of practitioner-assisted stretching while leading and developing a high-performing team. The role includes opening and preparing the studio, welcoming and checking in members, coaching Sales Associates, supporting membership sales, monitoring performance metrics and KPIs, and addressing member questions or concerns. The Studio Lead helps build a culture of excellence, accountability, and service. Stretch Zone uses patented equipment and proven protocols to help members improve athletic performance, increase range of motion, reduce stiffness, and enhance overall reaction time.

Requirements

Paid experience managing 1–2 team members.
Retail sales experience, including cash handling, KPIs, and familiarity with P&L.
A genuine passion for health, wellness, and helping others succeed.

Responsibilities

Open the studio and ensure it is clean, organized, and ready to welcome members.
Greet members by name, check them in, and help them feel comfortable and cared for.
Lead by example and coach up to five Sales Associates.
Check the schedule, answer phones, and follow up on missed appointments.
Support the team in meeting membership sales goals by demonstrating how to communicate the value of practitioner-assisted stretching.
Track performance metrics, review KPIs, and ensure the studio meets daily and monthly goals.
Resolve member questions and concerns professionally and with a personal touch.
Build a culture of excellence, accountability, and service.