Studio Associate

Color Me Mine•Norfolk, VA

About The Position

Color Me Mine Norfolk is seeking an energetic, dependable Studio Associate who enjoys working with people. The role is suited to someone with customer service experience who can anticipate guests’ needs, manage multiple priorities, and remain welcoming during busy shifts. Artistic experience is not required; on-the-job training is provided. The position offers hourly pay plus tips, which may add up to an additional $8 per hour. Opportunities for increased responsibility and growth may also be available. Weekend availability is required.

Requirements

  • Friendly, confident, and comfortable interacting with customers of all ages.
  • Able to multitask and remain attentive during busy periods.
  • Strong communication and teamwork skills.
  • Comfortable learning and explaining new products and techniques.
  • Basic math and cash-handling skills.
  • Dependable, punctual, and able to work scheduled shifts.
  • Weekend availability is required.
  • No previous art or pottery experience is required; training is provided.

Nice To Haves

  • Previous restaurant serving, retail, hospitality, or customer service experience is strongly preferred.
  • Point-of-sale experience is a plus.

Responsibilities

  • Warmly welcome customers and explain how the studio experience works.
  • Help customers select pottery and demonstrate basic painting techniques.
  • Check in with customers during their visit and provide attentive service.
  • Host birthday parties, group events, and other studio experiences.
  • Operate the point-of-sale system and handle payments accurately.
  • Answer phone calls and assist with customer questions.
  • Promote studio events, specials, and additional offerings.
  • Keep the studio, tables, supplies, and customer areas clean and organized.
  • Glaze and fire pottery after completing training.
  • Restock supplies and help maintain inventory.
  • Work efficiently and support coworkers in a fast-paced environment.

Benefits

  • Hourly pay plus tips, which may add up to an additional $8 per hour.
  • Opportunities for increased responsibility and growth may be available.
  • On-the-job training is provided.
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