Admissions - Student Worker Counselor (NFWS)

Grand Canyon Education•Phoenix, AZ

About The Position

The Student Worker Counselor supports the growth, efforts, and goals of the Campus Initiative (CI) team. The role involves maintaining a clean CRM database, contacting prospective students and alumni, communicating with students through Outlook and a texting system, and transferring prospective students to university counselors. The position also requires staying organized using Excel and Outlook. A computer and headset for a soft phone will be provided. Applicants must be enrolled at Grand Canyon University as a full-time student in a bachelor's or master's program, meet the applicable GPA minimum, and maintain good financial and academic (SAP) standing with the University. Falling below these minimum requirements may result in termination. The pay rate is minimum wage, and the anticipated end date is June 30, 2027.

Requirements

  • Experience calling inquiring students.
  • Experience with CRM database systems.
  • Ability to stay organized via Outlook and CRM.
  • Ability to build rapport with students making inquiries.
  • Coachability and adaptability.
  • Be enrolled at GCU as a full-time student in a bachelor's or master's program.
  • Maintain a minimum GPA of 2.0 as a bachelor's student or 3.0 as a master's student.
  • Maintain good financial and academic (SAP) standing with the University.

Responsibilities

  • Keep the CRM database clean.
  • Call prospective students and alumni.
  • Communicate with students via Outlook and a texting system.
  • Transfer prospective students to university counselors.
  • Stay organized using Excel and Outlook.
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