Online Operations Student Worker (NFWS)

Grand Canyon Education•Phoenix, AZ

About The Position

Grand Canyon Education (GCE) is seeking an Online Operations Student Worker to support the online operations leadership team and reinforce the mission of Grand Canyon University. The student worker collaborates with regional leadership and University Development Counselors (UDCs) on operational initiatives, student outreach, appointment setting, and recruitment operations. The position also provides administrative and project support to enhance the prospective student experience and support regional enrollment objectives. The role requires organizing and prioritizing work to achieve desired contact rates and service quality. Hours may vary based on semester schedules and business needs. This student employment position is open to GCU students enrolled full-time in a bachelor's or master's program who meet the applicable GPA and financial and academic standing requirements. Pay is minimum wage; the anticipated end date is June 30, 2027.

Requirements

  • Be enrolled at GCU as a full-time student, online or on campus, in a bachelor's or master's program.
  • Maintain a GPA of at least 2.0 as a bachelor's-level student or 3.0 as a master's-level student.
  • Maintain good financial and academic (SAP) standing with the University.
  • Demonstrate motivation, organization, and passion for supporting student success and GCU's Christian mission.
  • Have strong interpersonal, organizational, and communication skills and the ability to manage multiple priorities.
  • Be proficient with Microsoft Office Suite.
  • Communicate professionally and effectively both verbally and in writing.
  • Be able to work independently and collaborate effectively with regional leadership and University Development Counselors.

Nice To Haves

  • Experience with CRM and other university systems.

Responsibilities

  • Send templated communications to prospective students to assist with appointment scheduling and connect them with their local University Development Counselor (UDC).
  • Conduct business-to-business account follow-up.
  • Use University systems to complete multiple recruitment-related tasks.
  • Organize time and prioritize work to complete tasks promptly and achieve desired contact rates and service quality.
  • Provide operational and administrative support to the online operations leadership team and University Development Counselors as needed.
  • Perform other duties and special projects supporting operational, enrollment, and student recruiting initiatives.
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