Student Teller (North Medford High School)

Rogue Credit Union•Medford, OR

6h•Onsite

About The Position

Rogue Credit Union was founded in 1956 as a teacher’s credit union, and the Student Branch Program maintains this connection by offering students valuable work experience, clear learning objectives, and opportunities for future employment. Rogue Credit Union is a member-owned, not-for-profit financial cooperative based in the Rogue Valley of southern Oregon, serving members in select counties across Oregon, California, and Idaho. The organization is committed to making a positive impact in its communities through local engagement and support. Its mission is to deliver exceptional member experiences that foster mutually beneficial relationships, aiming to cultivate the most loyal members nationwide. Rogue Credit Union prioritizes a culture where team members are happy, supported, have opportunities for career growth, and enjoy their work. The Student Teller role involves upholding the Credit Union's Vision, Mission, and Values by accurately processing financial transactions and providing information to members through various channels, including the lobby, drive-thru, and telephone. This position requires offering friendly, helpful, and confidential assistance to members, ensuring an exceptional experience and minimizing wait times. A key aspect of the role is to build member loyalty by consistently delivering Rogue's Service Promises and providing unsurpassed member service at all times.

Requirements

Resume
Letters of recommendations (minimum of 2)
Copy of most recent report card
Short essay on why you would like to be a part of the program (150 words or less)
Current student at North Medford High School
In good academic standing with a GPA of at least 2.5
Going into at least Sophomore year
Good communication and listening skills
Ability to manage multiple priorities
Ability to operate ten-key calculators
Good computer skills
Good keyboarding skills
Cash handling skills
Demonstrate attention to detail and accuracy in their work
Ability to use a ten-key calculator and computer keyboard by touch

Responsibilities

Receives and accurately processes member financial transactions, including but not limited to deposits, withdrawals, loan payments, money orders, transfers, etc., as directed.
Responds to member's requests, problems, and complaints and/or directs members to the appropriate person for specific information and assistance.
Demonstrates ownership and follow through with all member requests.
Collaborates with and assists other departments/branches to maintain unsurpassed service across all areas of the Credit Union.
Accurately maintains and balances cash drawer and daily transactions, ATM's, vault, cash/coin vaults, dispensing machines, etc.
Fully completes branch-specific opening and closing duties.
Collaborates and participates with the high school student branch team and is actively involved in the high school branch tasks and activities.
Promotes a culture of deepening member participation by effectively cross-selling credit union products and services to meet the member's needs.
Proactively performs other duties as needed or assigned.