Student Success Splst

The University of New Mexico•Albuquerque, NM

1d•Onsite

About The Position

African American Student Services (AASS) seeks an enthusiastic, creative, student-centered professional to support the University of New Mexico’s enrollment, retention, and graduation goals. The position contributes to outreach, marketing, and student success efforts that connect prospective and current students, campus partners, and the broader community with AASS. Outreach includes initiatives across New Mexico that support targeted recruitment and expose prospective students to the University. The role also helps build stronger support pathways with campus partners and assists with office marketing and communications. This is a supportive role that may assist the two Senior Student Success Specialists with projects such as Summer Bridge and other AASS signature programs. The successful candidate is an emerging student success professional who is interested in developing innovative pathways for success in higher education, communicating and engaging creatively, and growing with guidance and mentorship from professional staff. The position calls for initiative, strong interpersonal and communication skills, and the ability to work independently and collaboratively. The position is regular, full-time, non-exempt, and benefits-eligible. It is based at the University of New Mexico’s Albuquerque campus and is not eligible for remote work. The role is represented by a labor union and subject to the US-UNM Collective Bargaining Agreement. A pre-employment background check is required.

Requirements

Bachelor’s degree; no previous experience is required.
Strong interpersonal and communication skills.
Ability to work independently and as part of a team.
Commitment to developing innovative pathways for student success in higher education and to student-centered outreach and engagement.

Nice To Haves

Experience in a higher education setting, including internships, student employment, volunteer work, or campus leadership, and familiarity with university resources and student support services.
Experience or interest in outreach, recruitment, or community engagement, and willingness to travel within New Mexico as needed.
Experience or interest in marketing, communications, graphic design, social media, or digital content creation, with ability to develop creative ways to connect with students and the broader community.
Experience advising, mentoring, or supporting students, or working with programs focused on student success through Afro-diasporic and other culturally congruent frameworks.
Ability to build collaborative relationships with campus partners, community organizations, and other stakeholders.
Strong listening, interpersonal, written, and oral communication skills, and ability to coordinate educational programs, meetings, and events.
Ability to follow detailed instructions and procedures, organize and prioritize work, and work independently and in teams.
Demonstrated commitment to a student-centered, holistic approach to student success and belonging.
Willingness and ability to collaborate with academic departments, faculty, student organizations, admissions and recruitment offices, career services, alumni, community partners, and other university stakeholders.

Responsibilities

Participate in and assist with integrated advising for prospective and current students.
Assist with outreach initiatives across New Mexico to support targeted recruitment and introduce prospective students to the University of New Mexico.
Support outreach with campus partners to build stronger pathways of support for students connecting with AASS.
Assist with office marketing, including developing materials, managing communications and social media, and finding innovative ways to connect with students and the broader community.
Support outreach and retention activities, including developing materials, marketing, and assisting with program reviews.
Assist in preparing and delivering workshops, presentations, and orientations related to program student-success activities.
Assist the Senior Student Success Specialists with projects, including Summer Bridge and other AASS signature programs.
Maintain student records and program documentation, and assist with collecting participation and outcome data.
Participate in projects that build professional skills and receive guidance and training from professional staff on activities and assignments.
May represent the program at campus and community events and participate in related studies or enrichment programs.
Serve as a Campus Security Authority (CSA) under the Clery Act.
Perform other job-related duties as assigned.