Student Success Splst

University of New Mexico•Albuquerque, NM

3d•$20 - $27•Onsite

About The Position

African American Student Services (AASS) seeks an enthusiastic, creative, student-centered professional to serve as a Student Success Specialist. The role supports the University of New Mexico’s enrollment, retention, and graduation goals through outreach, marketing, and student success efforts that connect students and the broader community to AASS. The position supports targeted recruitment outreach across New Mexico and works with campus partners to build pathways of support for students connecting with AASS. It also contributes to office marketing and communications and may assist the two Senior Student Success Specialists with projects such as Summer Bridge and other AASS signature programs. The role is intended for an emerging student success professional who is committed to developing innovative pathways to higher education success and is ready to grow with guidance and mentorship from professional staff. The position is based at the University of New Mexico’s Main Campus in Albuquerque, is regular and full-time, and is not eligible for remote work. It is a benefits-eligible, non-exempt staff position represented by a labor union and subject to the US-UNM Collective Bargaining Agreement. The hourly pay range is $19.76–$26.85. A pre-employment background check is required. The position serves as a Campus Security Authority under the Clery Act.

Requirements

Bachelor’s degree; no previous experience required.
Strong interpersonal and communication skills and the ability to work independently and as part of a team.
The ability and willingness to collaborate with academic departments, faculty, student organizations, admissions and recruitment offices, career services, alumni, community partners, and other university stakeholders.

Nice To Haves

Experience in higher education, including through internships, student employment, volunteer work, or campus leadership, and familiarity with university resources and student support services.
Experience with or interest in outreach, recruitment, or community engagement, and willingness to travel within New Mexico as needed.
Experience with or interest in marketing, communications, graphic design, social media, or digital content creation, with the ability to develop creative ways to connect with students and the broader community.
Experience advising, mentoring, or supporting students, or working with programs focused on student success through Afro-diasporic and other culturally congruent frameworks.
Ability to build collaborative relationships with campus partners, community organizations, and other stakeholders.
Strong listening, interpersonal, written, and oral communication skills, and ability to coordinate educational programs, meetings, and events.
Ability to follow detailed instructions and procedures, organize and prioritize work, and work independently and in teams.
Demonstrated commitment to a student-centered, holistic approach to student success and belonging.

Responsibilities

Participate in and assist with integrated advisement for prospective and current students.
Assist with outreach initiatives across New Mexico to support targeted recruitment and introduce prospective students to the University of New Mexico.
Support outreach with campus partners to build pathways of support for students connecting with AASS.
Assist with office marketing, including developing materials, managing communications and social media, and finding ways to connect with students and the broader community.
Support outreach and retention activities, including developing materials, marketing, and assisting with program reviews.
Assist in preparing and delivering workshops, presentations, and orientations related to the program’s student success activities.
Assist the Senior Student Success Specialists with projects, including Summer Bridge and other AASS signature programs.
Maintain student records and program documentation and assist with collecting participation and outcome data.
Participate in projects that build professional skills and receive guidance and training from professional staff.
May represent the program at campus and community events and participate in related studies or enrichment programs.
Serve as a Campus Security Authority (CSA) under the Clery Act.
Perform other job-related duties as assigned.