Student Success Advisor-Special Programs (Categorically Funded)

Barstow Community College•Barstow, CA
•Onsite

About The Position

Under the direction of an assigned supervisor, the Student Success Advisor coordinates and provides services supporting student success and equity programs. The role assists students and potential students with retention, completion, graduation, and transfer, and performs general administrative duties for the programs. The advisor provides paraprofessional career and academic advising, placement assistance, educational planning, and connections to college and community resources. The position also supports counseling and student services staff with clerical, reporting, budget, outreach, and program activities. The work takes place in offices and other locations on the main campus and at other sites served by the District; some travel to outlying sites may be required. Work is mostly indoors, with minimal safety considerations. Normal hours are Monday through Thursday, 8:00 a.m. to 6:00 p.m., and Friday, 8:00 a.m. to noon. Minimum qualifications are an associate degree in psychology, sociology, or a related field and two years of related experience in student advisement, or an equivalent combination as described in the posting. Applicants must submit a completed District Application for Classified Employment, a resume, a copy of an associate degree or unofficial transcripts showing completed coursework and degree conferral (or equivalent), and references with contact information.

Requirements

  • Associate degree in psychology, sociology, or a related field, or equivalent combination as described in the posting.
  • Two years of related experience in student advisement, or equivalent experience as described in the posting.
  • Knowledge of state-funded programs and resources for at-risk groups, including socially and economically disadvantaged students.
  • Knowledge of higher education certificate and degree requirements that accommodate disadvantaged students.
  • Knowledge of social and cultural programs that can enhance student retention and success.
  • Knowledge of funding sources, requirements, and services available to students from other agencies.
  • Knowledge of student support services and community college and transfer program requirements.
  • Language and writing skills sufficient to prepare reports and correspondence.
  • Working knowledge of office productivity software, student databases, word processing, spreadsheets, presentation graphics, and Microsoft Office.
  • Math skills sufficient to maintain financial and statistical records.
  • Knowledge of applicable laws, regulations, policies, and procedures.
  • Ability to carry out all aspects of the position, maintain confidentiality when appropriate, implement programs and services, demonstrate sensitivity to diverse populations, and follow program guidelines and determine student eligibility.
  • Ability to work at all College locations; use a personal computer; read printed materials; follow written and oral instructions; and hear and carry out conversations in one-on-one and group settings, including presentations.
  • Hand-eye-arm coordination.

Responsibilities

  • Provide student success support to students and prospective students, including help with orientation, assessment, registration, academic advising, college information, transfer information, financial aid applications, student activities, and outreach services.
  • Assist with implementation of Student Success and Equity Plans and programs by providing paraprofessional career and academic advising and placement services to new and continuing students.
  • Help students develop educational plans covering general education, major, transfer, and college requirements.
  • Work with admissions, counseling, and financial aid staff to provide students with resources and knowledge for matriculation decisions.
  • Schedule students for counselor appointments, assessment, orientation, and other support services; answer inquiries, provide information, take messages, and refer calls as appropriate.
  • Plan, develop, and conduct outreach, career fairs, and college visitations, and maintain a positive image of the department.
  • Perform clerical and administrative duties, including technical formatting, preparing and submitting reports, and providing clerical support for meetings.
  • Record, monitor, and report program budget expenditures; assist with budget preparation and ongoing monitoring.
  • Perform secretarial duties for counseling staff, the transfer center, and Student Success and Equity programs.
  • Coordinate and provide assistance with books, meals, transportation, and other services supporting student success and equity.
  • Help students complete enrollment and eligibility forms; maintain student files and other program-related files and documents.
  • Prepare and maintain work requests, time cards, mileage reimbursements, meal, requisition, media, and other expense claim forms.
  • Assist faculty and staff with program and department activities and help organize and participate in student cultural and social activities.
  • Provide students with guidance and support concerning class schedules, career goals, instructors, and academic progress.
  • Help students develop life skills and communication techniques that support their success.
  • Input student success data and follow up with students as needed; verify, compile, interpret, and record data and information.
  • Coordinate with administration, faculty, and staff in Student Services and Academic Affairs to exchange information and coordinate student success and equity services and activities.
  • Refer students to outside community resources as appropriate.
  • Perform other related duties as assigned.
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