Academic Success Center Student Strategist
About The Position
The Academic Success Center (ASC) at Oregon State University is hiring one part-time Student Strategist, working a maximum of 24 hours per week. Strategists support OSU students’ academic success by answering questions, sharing learning strategies and tools, connecting students with campus resources, and helping students communicate with faculty and peers. They interact with visitors in person and also respond through the ASC website’s live chat, phone, and email. Strategists work in the ASC drop-in space on the third floor of the Valley Library for approximately 6–12 hours per week, depending on their schedule and desired work hours. The role includes paid training before starting, paid weekly staff meetings, and routine reflection and feedback to develop transferable skills. The position supports development in communication, critical thinking, teamwork, and career and self-development. Wages start at $15.55 per hour, with annual pay increases.
Requirements
- Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study.
- Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment.
- Must meet the applicable minimum enrollment standard: high school students must be regularly enrolled in high school or participating in a home-schooling program; undergraduate and post-baccalaureate students must take 6 credit hours per term; undergraduate international students must take 12 credit hours per term; graduate students admitted to Graduate School must take 5 credit hours per term; and graduate international students admitted to Graduate School must take 9 credit hours per term. International students may qualify with fewer hours if OIS approves a reduced course load and provides it to the Student Employment Center.
- Exceptional customer service skills, including the ability to create an environment where visitors feel welcomed and validated.
- Comfort talking on the phone and reaching out to campus partners on behalf of visitors.
- Effective verbal and written communication skills, including attentive listening and asking thoughtful questions.
- Ability to engage in creative problem-solving when there is not a clear solution.
- Ability to confidently navigate unfamiliar technology, including helping students with basic technology questions.
- Demonstrated ability to take initiative, work independently, and follow through reliably.
- Demonstrated curiosity and eagerness to learn new things.
Nice To Haves
- Cumulative GPA of 3.0 or higher.
- Passion for supporting students in their academics.
- Availability to work throughout the 2027–2028 academic year.
- Eligibility for federal work-study.
Responsibilities
- Consult with visitors to understand their needs, provide personalized referrals, and help them plan next steps.
- Prioritize, track, and complete administrative tasks and projects.
- Design, plan, and facilitate ASC outreach and education events in collaboration with colleagues.
- Participate in ongoing professional development and learning activities, including weekly staff meetings.
Benefits
- Paid training before starting the role.
- Paid weekly staff meetings.
- Annual pay increases.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
