Academic Success Center Student Strategist

OSU Rec Sports - Sport. Leadership. Wellness.•Corvallis, OR

1d•Onsite

About The Position

The Academic Success Center (ASC) at Oregon State University is hiring one part-time Student Strategist. The ASC supports students’ academic success through services such as drop-in Strategist support, Academic Coaching, Supplemental Instruction, workshops, the ALS 116: Academic Success course, and the online Learning Corner. Student Strategists help OSU students identify and pursue their academic goals by answering questions, sharing learning strategies and tools, connecting students with campus resources, and helping them communicate with faculty and peers. They assist visitors in person, through website live chat, by phone, and by email. Strategists work in the ASC drop-in space on the third floor of the Valley Library, approximately 6–12 hours per week depending on their schedule and desired work hours. The position is part-time, with a maximum of 24 hours per week. Wages start at $15.55 per hour, with annual pay increases. Strategists receive paid training before starting, attend paid weekly staff meetings, and participate in ongoing reflection and feedback to develop transferable skills. The role develops communication, critical thinking, teamwork, and career and self-development skills.

Requirements

Be academically enrolled in a high school, community college, or university and pursuing a program or course of study.
Meet Academic Standing Requirements; students on academic suspension are not eligible for employment.
Meet the applicable minimum enrollment standard: high school students must be regularly enrolled in high school or participating in a home-schooling program; undergraduate and post-baccalaureate students must take 6 credit hours per term; undergraduate international students must take 12 credit hours per term; graduate students admitted to Graduate School must take 5 credit hours per term; and graduate international students admitted to Graduate School must take 9 credit hours per term.
Demonstrate exceptional customer service skills and the ability to create an environment where visitors feel welcomed and validated.
Be comfortable talking on the phone and reaching out to campus partners on behalf of visitors.
Have effective verbal and written communication skills, including attentive listening and the ability to ask thoughtful questions.
Be able to engage in creative problem-solving when there is not a clear solution.
Be able to confidently navigate unfamiliar technology, including helping students with basic technology questions.
Demonstrate initiative, the ability to work independently, and reliable follow-through.
Demonstrate curiosity and eagerness to learn.

Nice To Haves

Cumulative GPA of 3.0 or higher.
Passion for supporting students in their academics.
Availability to work throughout the 2027–2028 academic year.
Eligibility for federal work-study.

Responsibilities

Consult with visitors to understand their unique needs, provide personalized referrals, and help them plan their next steps.
Prioritize, track, and complete administrative tasks and projects.
Design, plan, and facilitate Academic Success Center outreach and education events in collaboration with colleagues.
Participate in ongoing professional development and learning activities, including weekly staff meetings.
Answer student questions, share learning strategies and tools, connect students to campus resources, and help students communicate with faculty and fellow students.