Temporary Student Services Assistant

University of California, Irvine • Irvine, CA

3d • Onsite

About The Position

The Temporary Student Services Assistant serves as the primary point of contact for in-person student traffic, greeting visitors, answering routine questions, and helping with standard forms and requests. The role triages complex advising or administrative issues by directing students to appropriate advisors or supervisors when elevated support is required. It also handles daily on-site office procedures, recordkeeping, and related administrative tasks to support smooth front-desk operations, collaborating with team members under supervisor oversight during peak advising periods and routine office workflows.

This is a temporary employment recruitment through UC Irvine Temporary Employment Services (TES). The role reports to the TES Department. Assignment schedules vary; most temporary positions are Monday through Friday, 8:00 a.m. to 5:00 p.m., while occasional part-time, weekend, and evening hours may be available depending on the assignment. Certain assignments may require health clearance or a valid California driver’s license for driving university vehicles. Applicants must provide proof of work authorization. Parking permits are required for vehicles parked on UCI property.

Requirements

• Strong customer service, communication, and organizational skills, with the ability to interact effectively with students in a fast-paced environment.
• Ability to work independently, manage multiple walk-ins or inquiries, and use sound judgment about when to escalate issues.
• Proficiency with standard office software and web-based applications, including Microsoft Office and email systems.
• Ability to read, write, and follow written and oral instructions in English.
• Must provide proof of work authorization.

Nice To Haves

• Prior experience in student advising, academic department support, or higher education administration.
• Previous background in human resources, front-desk coordination, or high-volume customer-facing roles.
• Familiarity with university-specific administrative databases, student record systems, and referral protocols.

Responsibilities

• Serve as the primary point of contact for in-person student traffic, greeting visitors and answering routine questions.
• Assist students with standard forms and requests.
• Triage complex advising or administrative issues and direct students to appropriate advisors or supervisors when elevated support is needed.
• Complete daily on-site office procedures, recordkeeping, and associated administrative work.
• Collaborate with team members under supervisor oversight to support peak advising periods and routine office workflow.

Benefits

• Medical insurance
• Sick leave
• Vacation time
• Retirement savings plans
• Access to discounts and perks
• Temporary employees may have comprehensive benefits options, including paid vacation, holidays, and sick leave.

What This Job Offers

• Education Level: No Education Listed