Student Services Administrator

Airstreams Renewables•Fort Bliss, TX

About The Position

The Student Services Administrator (SSA) provides administrative support to the campus, faculty, and students, and manages administrative actions, student records, and placement services at an assigned location. The SSA prepares and distributes training materials, classroom Chromebooks, and student documents; maintains paper and electronic academic files; tracks attendance and enrollment; and prepares transcripts, certificates, reports, and other records. The position also builds relationships with industry partners and supports students’ job searches during training and after graduation. The SSA maintains placement and completion-rate documentation in coordination with ARI’s accreditation and approving bodies, while adhering to ARI policies and procedures, including FERPA requirements.

Requirements

High school diploma or equivalent.
Pass a pre-employment drug screen and maintain drug-free status.
Legal eligibility to work in the United States.
Pass a basic computer skills test.
Valid driver license and successful pre-employment background and/or motor vehicle record (MVR) check.
Resume writing or reviewing experience.
Basic reading, writing, and arithmetic skills.
Strong verbal and written interpersonal skills.
Proficiency in QuickBase and the Microsoft Office suite.
Detail-oriented with strong analytical skills.
Team-oriented.
Ability to make professional, appropriate decisions independently with minimal supervision.
Problem-solving and conflict-management aptitude.
Experience working with diverse groups.
Professional presentation skills.
Ability to travel as needed to achieve ARI goals and objectives.

Responsibilities

Prepare and provide printed or electronic training materials, including quizzes, exams, evaluations, attendance sheets, rosters, and sign-in sheets, as directed by the site Training Supervisor.
Prepare and distribute student Day One folders and materials.
Coordinate class photos for certificate holders and prepare copies of class photos and class rosters for the site Training Supervisor and instructors.
Distribute and collect student Chromebooks and obtain signed Chromebook agreements.
Coordinate ordering and maintain adequate supplies of textbooks, certificate holders, flash drives, and other required student supplies.
Maintain and secure student files and equipment in accordance with ARI policies and procedures.
Maintain students’ enrollment, start/non-start, and graduate status in the electronic system.
Track attendance in the electronic system and paper files, and provide weekly attendance status to the site Training Supervisor.
Prepare student certificates, cards, and flash drives containing required documents.
Prepare and deliver official and unofficial student transcripts.
Distribute and collect Certificate/Transcript Mailing Forms before graduation.
Collect and maintain student questionnaire data in accordance with ARI policy.
Conduct periodic student-file audits to ensure policy compliance and follow FERPA guidelines for confidential information.
Conduct classroom resume and interview workshops and review and update student resumes to meet hiring-company criteria and needs.
Help students prepare for job searches, including networking, phone skills, interview preparation, and other job-search processes.
Coordinate or facilitate in-person or web-based employer briefings.
Distribute Placement Verification Forms on students’ last day of training and communicate the importance of returning them.
Collect placement information from students or employers, including 30-day employment verification for ACCET, and ensure required data is documented for governing-body compliance.
Create and maintain ACCET Form 28.1.
Prepare and maintain reports on current and ongoing placement rates for management.
Report student success stories.
Perform other duties as assigned by the supervisor and follow ARI policies and procedures.