Student Services Administrator

Airstreams Renewables Inc•Fort Bliss, TX
•$28 - $28

About The Position

The Student Services Administrator (SSA) provides administrative support to the campus, faculty, and students. The role manages administrative actions and provides placement services to ensure students have access to jobs during training and after graduation at the assigned location. Duties include preparing and processing printed and electronic materials, distributing classroom Chromebooks, collecting assessments, maintaining student academic records, producing transcripts and certificates, and preparing student progress reports. The SSA builds and maintains relationships with industry partners to support placement of Airstreams Renewables (ARI) graduates. The position also maintains placement and completion-rate documentation in conjunction with ARI’s accreditation and approving bodies. The SSA conducts resume and interview workshops, supports students through job-search preparation, coordinates employer briefings, and tracks and reports placement outcomes. The role requires adherence to ARI policies and procedures, including safeguarding student records and following FERPA guidelines. Airstreams Renewables values accountability, respect, and integrity and is an Equal Opportunity Employer committed to a diverse workforce and inclusive culture.

Requirements

  • Present a positive and professional image.
  • Experience writing or reviewing resumes.
  • Basic reading, writing, and arithmetic skills.
  • Strong verbal and/or written interpersonal skills.
  • Proficiency in QuickBase and the Microsoft Office suite.
  • Detail-oriented with strong analytical skills.
  • Team-oriented.
  • Ability to make professional, appropriate decisions independently with minimal supervision.
  • Problem-solving and conflict-management aptitude.
  • Experience working with diverse groups.
  • Professional presentation skills.
  • Ability to travel as needed to achieve ARI goals and objectives.
  • High school diploma or equivalent.
  • Pass a pre-employment drug screen and maintain drug-free status.
  • Legal eligibility to work in the United States.
  • Pass a basic computer skills test.
  • Valid driver license and ability to pass a pre-employment background and/or motor vehicle record check.

Responsibilities

  • Prepare and provide printed and electronic training materials, including quizzes, final exams, practical evaluations, retake exams, attendance sheets, rosters, and sign-in sheets, as directed by the site Training Supervisor.
  • Prepare and distribute student Day One folders and materials.
  • Coordinate and prepare class photos for certificate holders.
  • Prepare class-photo copies and general class rosters for the site Training Supervisor and instructors.
  • Distribute and collect student Chromebooks and obtain signed Chromebook agreements.
  • Coordinate ordering and maintain adequate supplies of textbooks, certificate holders, flash drives, and other required student supplies.
  • Maintain and secure student files and equipment in accordance with ARI policies and procedures.
  • Maintain enrollment, start/non-start, and graduate status in the electronic system.
  • Track attendance in the electronic system and paper student files, and provide weekly attendance status to the site Training Supervisor.
  • Prepare student certificates, cards, and flash drives containing required documents.
  • Prepare and deliver official and unofficial student transcripts.
  • Distribute and collect Certificate/Transcript Mailing Forms before graduation.
  • Collect and maintain student questionnaire data in accordance with ARI policy.
  • Conduct periodic student-file audits to ensure policy compliance.
  • Follow FERPA guidelines when handling confidential student information.
  • Conduct resume and interview workshops in the classroom.
  • Review and update student resumes to meet hiring-company criteria and needs.
  • Help students prepare for job searches, including networking, phone skills, interview preparation, and other job-search processes.
  • Coordinate or facilitate in-person and web-based employer briefing opportunities.
  • Distribute Placement Verification Forms on students’ last day of training and communicate the importance of returning them.
  • Collect placement information from students and/or employers, including verification of 30-day employment for ACCET, using the Placement Verification Form and collecting data required by governing bodies.
  • Create and maintain ACCET Form 28.1.
  • Prepare and maintain reports on current and ongoing placement rates for management.
  • Report student success stories.
  • Perform other duties as assigned by the supervisor.
  • Follow all ARI policies and procedures.
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