Student Relations Technician

LIFELONG LEARNING ADMINISTRATION CO•Flint, MI

1d•Onsite

About The Position

The Student Relations Technician creates and maintains files related to the management of student records, data input, reconciliation, correspondence and public contact. This position will communicate with students and/or parents in appropriate areas of student information, progress, or concerns. This position performs a variety of complex and specialized activities related to student records and all compliance issues related to Full Time Equivalent Pupil Attendance (FTE) and State educational mandates.

Requirements

High School Diploma or General Education Diploma
2 years of related business duties
Good record-keeping techniques
Planning and organizational skills
Good oral and written communication proficiency
Ability to work independently with minimal direction
Able to meet schedules and timelines
Ability to prepare general, statistical and special reports
Detail oriented individual that is systemic in their approach to all assigned tasks

Responsibilities

Schedule orientation for incoming students
Comply with expulsion, English Language Learner and Special Education Program, reenrollment and reinstatement enrollment protocols
Ensure all required student enrollment paperwork is complete and correct
Accurately input student information into the Student Information database system including immunizations, enrollment dates, school track, and supervising teacher
Properly issue and track student work permits
Provide quality customer service
Answer all incoming telephone calls and handle them in the appropriate manner.
File documents in student folders
FTE pupil attendance tracking and recording of work samples for accuracy
Audit student work samples as well as all documents that require mandatory compliance (Master Agreement, WSR, Daily Learning Log, Synopsis, Report Cards, etc.)
Check report cards for completeness and accuracy before going to the registrar
File student homework away
Conduct Orientations for new students
Assist teachers with problem-solving issues with student records compliance
Create and maintain compliance and FTE pupil attendance checklists
Verify and confirm FTE pupil attendance in the Student Information database system with form and tracking number
Submit compliance error reports to management
Administrative duties, responsibilities, and activities may be assigned or changed from time to time
Adherence to attendance policies