Student Records Technician

University of Southern California•Los Angeles, CA

6d•$21 - $25•Onsite

About The Position

The USC Admission Processing Center is seeking a Student Records Technician (Quality Assurance Technician) to join our team. This role is ideal for someone who is results-oriented, has an eye for detail, and a proven track record for accuracy in data input. The Quality Assurance Technician researches and responds to inquiries and requests for information, enters student data, and maintains the student records database. This role assists individuals requesting information by telephone, mail, and/or in person, routing calls or taking messages as necessary. The position ensures that system-generated replies are sent to potential students, students, or others requesting information. The selected candidate will be expected to enter, edit, or ensure the correctness of data or standard departmental documents, and set up and maintain files and records, which may contain confidential student information. This position reports to the Admission Processing Manager and requires a strong commitment to USC’s Unifying Values.

Requirements

High School or equivalent
1 Year of experience
General office experience
Accuracy in data input

Responsibilities

Data Entry of admission inquiry information into the Slate system
Responsible for the matching of current admission records or creation of new admission records in the Student Information System.
Prepping of financial aid documents
Tracking financial aid documents in the SIS and Dexflow systems.
Responsible for tax form data entry into the Student Information System.
Enter coursework grades and number of course units into DARWIN.
Produce Transfer Credit Reports
Enter, edit or ensure correctness of data or standard departmental documents.
Set-up and maintain files and records, which may contain confidential student information.
Perform other related duties as assigned or requested.