Student Programs Advisor II

University of Southern California•Los Angeles, CA

1d•Onsite

About The Position

The University of Southern California was at the forefront in establishing federal TRiO programs on its campus. In 1977, the Upward Bound Program began and quickly grew into the Educational Opportunity Programs Center. Today, USC is proud to host six TRiO programs four Upward Bound programs, and Upward Bound Math Science Programs. The University ’ s TRiO programs are designed to help students overcome class, social and cultural barriers to higher education. These programs provide counseling, academic instruction, tutoring, assistance in applying for college admission, financial aid, encouragement and support. Academic assistance is also provided via our Saturday Academy and Summer Residential programs. The academic service provided to our students focus on English, Math, Science, and Foreign Languages. These courses are intended to enhance or complement the instruction provided at the student’s high school. Additionally, students participate in cultural, academic, social, and recreational activities. Job Summary The Upward Bound Student Programs Advisor II supports the planning, coordination, and delivery of services for program participants. The position works directly with high school students and their families to promote academic achievement, high school completion, and enrollment in postsecondary education. The advisor assists with student outreach, eligibility review, enrollment, and orientation. The position also coordinates academic and college-readiness workshops, cultural and educational activities, field trips, and other program services. Additional responsibilities include monitoring student participation and progress, maintaining program records, and supporting compliance with federal grant requirements. The Advisor II supervises instructors, tutors, and student workers assigned to the program. The position coordinates the Saturday Academy and Summer Program, including staffing, scheduling, training, program activities, student services, and daily operations. The advisor works closely with program staff to ensure that services are delivered effectively, safely, and in accordance with university policies and federal grant requirements.

Requirements

Bachelor's degree
2 years experience
Student personnel administration

Nice To Haves

Master’s degree in education, counseling, student affairs, or a related field
At least three years of experience working with federal TRiO programs or similar college-access and student-support programs
Experience working with high school students from low-income and potential first-generation college backgrounds
Experience with student case management, program documentation, data management, and federal grant compliance
Experience planning and implementing academic-year and summer programming
Strong verbal and written communication skills
Excellent organizational and time-management skills
Ability to manage multiple projects, activities, and deadlines
Strong attention to detail and commitment to accurate record keeping
Ability to work independently and collaboratively
Ability to build positive relationships with students, families, school personnel, and community partners
Experience planning student workshops, events, field trips, and educational activities
Proficiency in Microsoft Word, Excel, Outlook, Zoom, and database systems
Knowledge of the barriers to postsecondary education experienced by low-income and potential first-generation college students
Ability to work occasional evenings and weekends and travel to partner schools and program activities, as needed

Responsibilities

Identify, recruit, and serve a caseload of eligible Upward Bound participants.
Support student outreach, eligibility review, enrollment, and orientation.
Provide guidance on academic preparation, career exploration, and the college-going process.
Assist students with college, financial-aid, and scholarship applications.
Plan and facilitate workshops, educational activities, cultural events, campus visits, and field trips.
Monitor student participation, academic progress, and completion of required program services.
Establish and maintain positive working relationships with students, families, school counselors, administrators, and community partners.
Maintain accurate student records and enter required information into the program database.
Assist with collecting data and preparing reports required by USC and the U.S. Department of Education.
Help ensure compliance with federal grant requirements and university policies.
Coordinate the planning and implementation of the Saturday Academy and Summer Program.
Develop and maintain Saturday Academy and Summer Program schedules, including student classes, staff assignments, activities, meals, transportation, and field trips.
Supervise instructors, tutors, and student workers assigned to the academic-year and summer components.
Participate in the recruitment, interviewing, selection, onboarding, and training of instructors, tutors, and student workers.
Ensure assigned staff complete all required hiring documents, background checks, training, and university onboarding requirements before working with students.
Review instructor syllabi, lesson plans, attendance records, timesheets, and other required program documents.
Provide staff with clear assignments, expectations, deadlines, and ongoing guidance.
Conduct regular staff meetings and communicate program schedules, student needs, operational procedures, and assigned responsibilities.
Monitor staff performance and the quality of instructional and student-support services.
Address operational, staffing, student, and safety concerns and promptly communicate significant issues to the Program Director.
Ensure Saturday Academy and Summer Program activities are properly staffed, organized, documented, and supervised.
Perform other related duties as assigned.