FWSP ST Labor Parking Ambassador (Enforcement Support) - TPS

University of Central Oklahoma•Edmond, OK

3d•Onsite

About The Position

This Federal Work Study Program (FWSP) student labor position serves as a Student Parking Ambassador for the Department of Transportation and Parking. The role primarily involves patrolling campus parking lots to enforce parking regulations. It requires heavy physical and/or manual labor, including moving equipment, setting up and taking down events, working outdoors in varying weather conditions, and assisting with preventive maintenance. The position is scheduled during enforcement hours: Monday through Thursday, 8 a.m. to 9 p.m.; Friday, 8 a.m. to 5 p.m.; and occasional weekends. Hours are up to 25 per week during fall and spring semesters and up to 35 per week during summer semesters. The student must meet applicable enrollment and FWSP award requirements. A valid driver’s license is required.

Requirements

Valid driver’s license.
Ability to work outdoors on foot in various weather conditions.
Ability to work various hours, including evenings, and to work events that may include holidays and weekends.
Ability to explain and enforce parking rules and regulations.
Ability to operate enforcement equipment, including tablets, radios, and printers.
Responsible, detail-oriented, punctual, and flexible.
Good communication skills.
Must qualify for FWSP employment by receiving a work-study award through the Office of Financial Aid & Scholarships.
FWSP enrollment minimum: 6 credit hours for undergraduates or 5 credit hours for graduate students each semester, subject to the stated final-semester exception.

Nice To Haves

Ability to tolerate outdoor work, long-distance walking, and all types of weather.
Ability to deal tactfully and pleasantly with customers.
Experience working in a customer support environment.
Excellent public relations, communication, and organizational skills.
Excellent customer service skills.
Strong leadership skills.
Sensitivity to intercultural communication and good interpersonal skills.
Positive attitude, discretion, and strong work ethic.
Ability to remain calm and de-escalate interactions.
Dependability and punctuality.

Responsibilities

Patrol campus parking lots to uphold and enforce UCO parking rules and regulations.
Observe permitted lots, pay lots, and reserved spaces to identify rule infractions and safety violations, and issue citations as necessary.
Receive and validate hits from License Plate Recognition (LPR) vehicles and issue citations as necessary.
Monitor and report parking lot occupancy.
Answer customer questions and provide general parking information.
Perform minor parking lot maintenance, including replacing signs and painting parking lots.
Perform manual tasks and, when needed, light administrative duties.
Work special events, including graduation, athletic events, and other events as required.
Help other areas in Campus Enterprises when needed and as directed.
Report suspicious activity and safety infractions to a supervisor.